Welcome Volunteer Coordinator

Peak District National Park Authority; Bakewell CP; On-site; GBP 40,000 - 60,000

Job description

18.5 hours per week (including 2 weekend days per month)

Expiry Date: 31/03/2025

The Role

We are looking for a Welcome Volunteer Coordinator to help oversee and manage a team of Welcome Volunteers dedicated to enhancing the visitor experience across the Peak District National Park. This includes coordinating volunteer activities, ensuring alignment with organisational objectives, and maintaining high standards of engagement, safety, and professionalism at various locations throughout the Park.

Responsibilities

1. Recruit, train, and support volunteers to deliver a welcoming, informative, and engaging visitor experience.
2. Provide clear guidance and regular updates to ensure volunteers are well-informed about policies, procedures, and current issues.
3. Plan and coordinate volunteer deployment at busy locations, including visitor and cycle hire centre hubs, carparks, local markets, shows, and pop-up events.
4. Ensure volunteers provide a warm and professional welcome to all visitors.
5. Support volunteers in delivering accurate information about the National Park, its facilities, and activities.

This is a fixed-term role until the end of March 2027.

Provisional interview date: Tuesday 15 April

About Us

The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due to its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park and our job is to speak up and care for the Peak District National Park for all to enjoy forever.

Further Information

If you have any questions about the role, please contact [e-mail].

Benefits

We offer a range of staff benefits including flexi-time, a high-quality defined benefit pension scheme, 26-31 days holiday (plus bank holidays) with the option to purchase more, volunteering leave, and free parking at most of our offices. Please check out our Total Reward Brochure to see what else we offer.

Our Values

1. Care – We care for the Peak District National Park, the people we work with, and all those we serve. It’s at the heart of everything we do.
2. Enjoy – We take pride in what we do and feel good about our contribution.
3. Pioneer – We were born of pioneers. We will continue to explore opportunities to inspire future generations.

Equality, Diversity and Inclusion

The Peak District National Park Authority is committed to equal opportunities. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are a Disability Confident employer and guarantee to interview anyone with a disability whose application meets the essential criteria for the role.

If you are unable to apply online and require a Word version of the application form, please contact [e-mail].