Weekend Switchboard Operator

Lookers; Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job description

OTE

Overview

Location: Glasgow Audi
Hours: Saturday 08:30 - 17:00 | Sunday 10:00 - 14:00

Are you a friendly and professional communicator with excellent customer service skills? Glasgow Audi is looking for a dedicated Switchboard Operator to join our team for the weekend shift.

Key Responsibilities:

1. Operate the main switchboard, directing calls efficiently and courteously to the appropriate departments or individuals.
2. Provide a welcoming and professional first point of contact for customers.
3. Handle customer inquiries and provide accurate information or messages.
4. Assist with administrative tasks as required, including call logging and message taking.
5. Maintain a high level of confidentiality and professionalism at all times.

Key Skills & Qualifications:

1. Excellent verbal communication skills.
2. Strong customer service and interpersonal skills.
3. Ability to handle multiple tasks and work under pressure.
4. Previous experience in a similar role or a customer-facing environment is beneficial.
5. A professional and courteous manner with a positive attitude.

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.

About Us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.

• Competitive salaries with clear pay scales in place as you develop.
• Generous annual leave allowance that increases with length of service.
• Eligibility to join one of our colleague car plans and cycle to work scheme.
• Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay).
• Critical illness cover after 2 years plus life assurance and free will writing service.
• Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers.
• Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driver's licence check will also be carried out.