Weekend Night Shift Operations Manager

Royal Mail Group; Warrington; On-site; GBP 35,000 - 55,000

Job description

Weekend Night Shift Operations Manager
Competitive salary plus £2,800 car discount, 18% annual bonus potential, 27.5 days annual leave plus bank holidays, and a company pension scheme with highly competitive contribution rates
Permanent

Full time
North West Super Hub, Warrington, WA5 3UY

About the role

Reporting to the Senior Operations Manager of the North West Super Hub, you will:

1. Lead, manage, and be in control of the Hub across the weekend nights shift, including management of up to 7 first line managers overseeing up to 200 frontline staff, ensuring optimum resource requirements against forecasted workload, and deliver an automation operation that processes up to 3.5 million items a week.
2. Ensure risk assessments for the shift are completed, safe systems of work are in place, and processes are compliant with safety requirements, operated in a safe manner, and always following the set principles of Continuous Improvement.
3. Be responsible for shift hub budget and overall responsibility for the effective running of the shift, driving the achievement of metrics and targets for the scorecard areas of people, customer, performance, and financial.
4. Organise and manage shift activity to maximise automation throughput by ensuring correct allocation of resource against shift plan, the correct mix of induction items, management of outfeeds, and escalation of maintenance issues.
5. Be the dedicated Person in Control (PIC) during the weekend night shift.

About You

To be truly successful in this role, you’ll possess the following knowledge, skills, and experience:

1. Data analysis and problem-solving skills, with the ability to evaluate automation performance using KPIs and metrics, identify trends and shifts in performance, and develop solutions and make improvements.
2. Strong drive, enthusiasm, and resilience, with the willingness to constantly strive to improve performance, ability to build strong working relationships and energise colleagues, and ability to perform under pressure in a fast-paced environment.
3. Experience implementing Continuous Improvement techniques and change management to minimise waste and downtime.
4. Be a persuasive leader with a developed ability to identify and resolve problems.
5. Proven experience of successfully running a large operation within an automated working environment.
6. Proven experience of driving performance and change within a unionised environment.
7. Knowledge of automation, mech performance metrics, and the role of engineering in effective automation performance.
8. Oversight of the weekend night shift of North West Super Hub, with core hours of 19:30 - 04:00 Thursday to Friday and 16:00 - 04:00 Saturday to Sunday. As the hub operates 24/7, a degree of flexibility will be required to meet the needs of the unit.

Benefits

• Family friendly support- enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing- you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

*Available only to perm employees

Application process

If you are interested in applying, please complete your application online and submit your current CV.

Next Steps

The next stage of the selection process will be a face-to-face interview consisting of competency based and role specific questions, and a management scenario exercise, more details of which will be provided on the day.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

Closing Date:Thursday 10th April 2025. Please note, this advert may close early if the appropriate number of applications has been reached.