Wedding & Events Manager

SECKFORD HALL HOTEL & SPA; Ipswich; On-site; GBP 29,000 - 32,000; Full time

Job description

We are looking for an experienced Wedding & Events Manager to join our exciting team at Seckford Hall. You will be responsible for planning and running exceptional events in our 4* luxury hotel and event venue.

Your role will include:

1. Supporting in conducting tours, ensuring the venue is set and presented to its highest standard.
2. Liaising with the Sales & Planning team when new event bookings are made, ensuring a smooth handover and briefing the event team accordingly.
3. Planning and ensuring the smooth running of each wedding or event.
4. Keeping full and accurate records for each wedding or event and providing information to all relevant parties (wedding couples, suppliers, chefs / caterers) in a timely manner.
5. Upselling additional items and services to clients.
6. Liaising and facilitating with external suppliers.
7. Responsibility for the service team at each event.
8. Training and development of Wedding & Event Assistants.
9. Ensuring each event is set up as per the event plan.
10. Liaising with the couple on their wedding day.
11. Liaising with Head Chef.

Key Responsibilities:

1. To sell the venue to its maximum potential.
2. To supervise the quality of services offered to clients, in both production and service.
3. To manage and motivate members of the Wedding & Events team.
4. Completion of relevant paperwork after each event.
5. To ensure brand standards are applied.
6. To ensure health and safety rules are applied and respected.
7. To manage the team during events.
8. To ensure the highest level of customer service is carried out at all times.

Applicants should hold the following attributes and experience:

1. A minimum of two year’s wedding / event experience.
2. Be customer focused.
3. Be positive, honest and open.
4. Well-presented and punctual.
5. Take pride in your work and willing to go the extra mile.
6. Take ownership.
7. Reliable and trustworthy.
8. Be passionate about creating the perfect day.

We look for self-motivated and enthusiastic individuals who will be able to share our passion for providing Suffolk’s leading luxury wedding experience. If you are interested, please respond with your latest CV and relevant contact details.

*Due to the nature of this role, we kindly ask that only applicants with current and relevant experience apply. While we appreciate all interest in the position, only those who meet the outlined criteria will be considered.

Job Types: Full-time, Permanent

Pay: £29,000.00-£32,000.00 per year

Additional pay:

• Tips

Benefits:

• Company events
• Company pension
• Discounted or free food
• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Woodbridge: reliably commute or plan to relocate before starting work (required)

Experience:

• Event Management: 2 years (required)
• Hospitality Management: 2 years (required)

Work Location: In person