Web Producer / Manager

Web Producer / Manager

Fixed Term Contract / 12 months / Start ASAP

Hybrid Remote / 1 day a month in Midlands / Oxfordshire head office on average

£45,000 - £50,000 dependent on experience plus a bonus and genuinely good benefits package

The Role

As a Web Producer / Manager, you will be responsible for the maintenance of multiple websites, providing best practice guidance and support on design, UX, and content.

You will manage the day-to-day running of websites, handling and responding to internal requests while delivering a consistently high-quality user experience.

You will work closely with internal and external partners to ensure smooth delivery of projects by building strong relationships with internal teams and agency partners to deliver change, coordinating the development of new webpages, campaign landing pages, and features, as well as monitoring the website's operations and performance.

Key Responsibilities

1. Manage developments and releases within Sitecore CMS ensuring best practice, timescales, and budgets are met.
2. Create and implement an internal test plan to drive accuracy in the sign-off process from digital and internal stakeholders.
3. Manage service desk requests and backlogs, liaising with regional teams, IT, and agencies to resolve tickets.
4. Become a central point of contact for the super user community to support CMS operations and efficiency.
5. Provide an in-house design capability within the team to carry out amendments to artwork for digital/print via InDesign and Photoshop.
6. Support the creation of a centre of excellence by creating training material and best practice guides on a variety of topics including our systems, UX, SEO, etc.

Skills and Experience required

1. Proven experience as a Web Producer / Web Manager with a strong portfolio of successful projects.
2. Experience in Web Design / Development with demonstrable professional experience.
3. In-depth CMS management experience.
4. Experience with Sitecore is preferred but other similar CMS will be considered.
5. Experience managing web productions for multiple regions.
6. Strong technical understanding of SEO, web technologies, HTML, and CSS.
7. Experience with web analytics tools (Google Tag Manager, Google Analytics) and familiarity with SEO principles.
8. Strong UX background with the ability to effectively communicate ideas.