Web / Digital Content Designer – Communications Team

Role: Web / Digital Content Designer – Communications Team Job Ref: QAD 2116/0711 Pay Rate: Competitive Market Rate Hours per week: 37 hours per week Contract Length: Anticipated 6-7 months, until end of March 2025 Location: Hybrid working: 3 days per week in either Bristol, London or Manchester We are looking for an experienced content designer to edit and publish content for GOV.UK. The ideal candidate should have experience with content management systems (CMS) and a background as a website editor, demonstrating a strong ability to write, edit, and review digital content that is both user-friendly and accessible. Key accountabilities:

• Publish material to GOV.UK and ensure that all content is published to a high standard.
• Triage and manage enquiries and requests about GOV.UK content.
• Help to develop content plans for GOV.UK content and attend planning meetings.
• Develop and apply content and format strategies with support from the Senior Web Content Designer to make sure user journeys are as effective as possible.
• Manage relationships with subject matter experts to make sure content is accurate.
• Ensure all content on GOV.UK meets accessibility guidelines and is a resource for the whole department on what accessibility is and why it’s important.
• Help policy colleagues and others write and plan content to be accessible.
• Monitor the performance of content and tools and think about strategies for improving content that isn't hitting the mark
• Deal with rapidly changing deadlines, workloads and goals.

• Experience using CMS’s (Content management systems)
• Experience as a website editor with a proven ability to write, edit and check digital content that is user-friendly and accessible
• Experience in using metrics and user feedback to define and improve content
• Ability to knowledge share best practice
• Ability to work at pace
• Project management skills
• Verbal and written communication skills
• Experience in using metrics and user feedback to define and improve content.
• Experience of Whitehall publisher (desirable).