Web Developer (WordPress)

NMI; United Kingdom; Remote; GBP 32,000 - 42,000; Full time

Job description

We are seeking a talented and motivated Web Developer with expertise in WordPress and Zendesk to join our team. The ideal candidate will be responsible for designing, developing, and maintaining our digital platforms while ensuring seamless integration, functionality, and user experience. This role is crucial in driving our online presence and delivering exceptional user support experiences.

Key Responsibilities

• Develop, maintain, and optimize our WordPress websites, including custom themes and plugins.
• Implement and configure Zendesk to streamline customer support workflows and enhance the user experience.
• Collaborate with design and marketing teams to translate ideas into responsive and visually appealing web pages.
• Troubleshoot and resolve website performance issues, including speed optimization and mobile responsiveness.
• Integrate third party APIs and tools into WordPress and Zendesk as needed.
• Conduct regular updates, backups, and security checks for WordPress and Zendesk systems.
• Optimize SEO performance to increase web traffic and search rankings.
• Monitor and report on website analytics to identify areas for improvement.
• Stay updated on the latest trends and technologies in web development, WordPress, and Zendesk.

Qualifications

• Bachelor’s degree in Computer Science, Web Development, or a related field (or equivalent experience).
• Proven experience developing and managing WordPress websites, including custom themes and plugins.
• Hands-on experience with Zendesk configuration and workflow customization.
• Familiarity with web hosting platforms, domain management, and SSL setup.
• Proficiency with SEO best practices and tools like Google Analytics and Search Console.
• Experience with version control systems (e.g., Git).
• Strong problem solving skills and attention to detail.
• Excellent communication and teamwork abilities.

Preferred Skills

• Knowledge of other CMS platforms or frameworks.
• Experience with REST APIs and webhooks.
• Familiarity with UX/UI design principles.
• Understanding of accessibility and web compliance standards.

As well as being a part of something exciting everyday, you will also receive the following benefits:

• Annual bonus scheme dependent on individual and company performance
• Annual salary of £32,000 - £42,000
• 25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days)
• Private medical insurance (upon 30 days of employment)
• A remote first culture
• Great work-life balance with our Flexi-time policy
• Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave).
• A chance to develop with an allocated company training budget
• Bike2Work Scheme
• Lifeworks, an Employee Assistance Programme which offers wellbeing, family and financial support services, such as assessments, resources and even 1:1 counselling sessions. It also offers interesting perks such as discounts on gyms, restaurants, high street retailers and cinema tickets
• A strong commitment to employee wellbeing including mental health first aiders
• Employee referral scheme with generous financial reward
• Bonusly colleague reward scheme

We’re looking for creative and passionate people who share our vision of making payments easy. If that sounds like you and you meet the requirements above, then please click on 'Apply for this job'!

We are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids or adaptations can be put in place to assist you.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

About us

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realising it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech start-ups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratise the latest payments technology so that everyone can realise the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.