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Wastewater Process Operator

D典r Cymru Welsh Water

Conwy

On-site

GBP 27,000 - 31,000

4 days ago
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Job summary

An established industry player is seeking a dedicated operational professional to ensure compliance with environmental standards and maintain equipment across multiple sites. In this role, you will take ownership of site operations, ensuring safety and environmental protection while collaborating with various teams. Your commitment to customer service and teamwork will be key as you contribute to maintaining the high-quality services that keep communities healthy. Join a forward-thinking company that values diversity and invests in its employees' development, offering competitive benefits and opportunities for growth.

Benefits

33 days annual leave

Enhanced employer pension contributions

Gym and fitness discounts

Cycle to work scheme

Employee assistance programme

Car-leasing scheme

Health CashBack scheme

Free Mortgage Brokering Services

Discounts at visitor attractions

Progression opportunities

Qualifications

  • Experience with Health & Safety standards is essential.
  • Must be enthusiastic about customer service and environmental protection.

Responsibilities

  • Operate sites in compliance with environmental permits and safety standards.
  • Identify pollution risks and undertake reactive maintenance as needed.
  • Coordinate with teams for continuous improvement and safety.

Skills

Health & Safety compliance

Customer service orientation

Computer literacy

Team collaboration

Environmental awareness

Job description

Job Requisition Number 7442

Work Type Permanent

Job Function Operational

Salary Range £27,089 - £30,779

Closing Date 23:59 on 09 April 2025

Location Ganol, Conwy

What you’ll be responsible for
  • Taking responsibility for operating sites in line with environmental permits to protect the environment; general maintenance of equipment and site, taking effluent samples to monitor and improve biological performance.
  • Identifying and undertaking reactive work as required, raising reactive work for equipment when necessary, and liaising with the multi-discipline craft team on facilitating repairs.
  • Identifying potential pollution risks from our assets, taking measures to prevent pollution, and escalating when required.
  • Liaising and coordinating with the area Supervisor and team members on operating activities and continuous improvement for the area.
  • Ensuring personal and colleagues’ safety through compliance with company Health and Safety procedures.
  • Understanding and adhering to quality system requirements to ensure audit compliance.
  • Taking ownership of sites, ensuring housekeeping standards are maintained and defects reported.
  • Willing to develop and learn within the role and have the flexibility and competence to operate and maintain multiple sites.
  • Participating in arrangements and cover for annual leave and sickness for area of operation.
  • Undertaking any other duties as required to meet the needs of the business.
  • Participating in out of hours standby rota.
Who you’ll work with
Internal
  • Strong working relationships within the catchment wastewater treatment team including Performance Manager, Operations Coordinator, Craft team.
  • Advice and support from Science and Support, Statutory Maintenance, Wastewater Assets.
  • Liaison with local network team.
External
  • Liaison with Environment Agency and/or NRW.
  • Liaison and assistance with external contractors and Capital partners.
About You
  • Demonstrable experience of compliance and adherence to Health & Safety standards.
  • Enthusiastic about putting our customers first every day.
  • Awareness of regulatory bodies such as Environment Agency/NRW.
  • Computer systems literate.
  • Passionate about our outdoor environment and protecting our surroundings.
  • Team player, willing to take part in all necessary training requirements required for the role.
Good to know
  • Multi-site mobile working within defined geographical area, no home working.
  • Mon – Wed 08:00 – 16:00, Thurs - Fri – 08:00 – 15:45, and 1 in 4 weekends Requirement to cover standby & 260 hours of planned overtime with additional earning potential of up to £3,000+ a year.
  • Interviews to take place in-person week commencing 21/04/25 due to leave.
  • For an informal discussion about this role, please contact: Brent.Parry@dwrcymru.com and enter the Job Requisition Number in the subject title line.

Please note, we may close this role sooner if required. Please apply as soon as you can. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

  • Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive).
  • Option to buy additional annual leave up to 5 days per year.
  • Enhanced employer pension contributions – Up to 11% employer contributions.
  • Free Mortgage Brokering Services.
  • Enhanced family friendly policies.
  • Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes.
  • Gym and fitness discounts as well as high street shopping.
  • Cycle to work scheme.
  • Discount off all Welsh Water visitor attraction centres and gift shops.
  • Car-leasing scheme and free on-site parking at all sites.
  • Health CashBack scheme and access to an online GP service.
  • An employee assistance programme for employees and their immediate family.
Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

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