Warehouse Team Lead

LOVISA; Cardiff; On-site; GBP 22,000 - 30,000; Full time

Job description

Lovisa Life:

Lovisa was established in April 2010 and has quickly grown to be one of the world's leading fast fashion jewellery retailers. We continue our focus on expanding our store network, with over 800+ stores across 31 countries.

With no plans on slowing down with our continued expansion across the globe. At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive off our Lovisa culture commitments with a can-do attitude.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Lovisa Product:

Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our global trend spotting and innovation design team take inspiration from couture runways and current street style around the world to deliver new, must-have styles to our customers.

We are a fashion-forward jewellery brand that caters to anyone and everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, "It's about the customer, always" in everything we do.

Lovisa Opportunity:

As the Warehouse Team Lead, you will work closely with all areas and team members of the warehouse. You will be responsible for all picking-related administrative tasks such as generating IBTs, ensuring nil picks are actioned as soon as the picking is done, and ensuring that nil pick locations are physically checked before items are corrected/adjusted. At times you will assist with the training of new and current team members for picking activities and admin tasks, as coverage of your role in any absence or leave. You may also be required to run and lead small groups or teams for tasks. You will be seen as a role model of the DC and need to lead by example and follow all rules of the DC, including updates of policies and procedures. You will report directly to the Warehouse Manager and respond/take direction from the warehouse management team/structure.

ESSENTIAL SKILLS/REQUIREMENTS:

• Great attention to detail
• Punctual, Diligent & Reliable
• Approachable & Kind
• Data Entry experience
• Manual & Electronic Filing
• Proactive - Speak out for additional tasks when finished
• Have your own reliable transport
• Terrific accuracy & numeracy
• Able to multi-task and work autonomously if required
• Computer Literate (Intermediate MS Office Suite, Mainly Excel)
• Mobile phone use is only allowed during break times.

The Warehouse Administration Lead will be capable of the following duties:

• Printing & Stapling of allocations in required formats for picking workloads.
• Basic Futura system (ref lookup, ref attachment, IBT)
• Zendesk - Transferring, Responding, actioning.
• Upkeep of various spreadsheets
• Problem Solving and Investigating of SKU & Pick Face Locations
• Cycle counting & Stocktaking
• Management of "floor stock" items and put away processes
• Store Pick auditing
• Training new team members
• Coding of invoices & input into management system
• Ensuring that stores have correct IBTs in listing.
• Speak out if any inventory issues are seen/occur (Closing off incorrect allocations and generating a separate 2nd IBT)
• Leading small teams/groups or 1-5 people for standard and ad-hoc warehouse tasks.
• Assisting the Warehouse Manager, 2IC & 3IC in all daily tasks, sometimes running a shift if needed.
• Picking and Packing of ecommerce and retail orders as required
• Substituting for roles when someone is absent.
• General Housekeeping & Cleaning
• Always thinking SAFETY FIRST

Lovisa Perks:

Enjoy these perks when you join Lovisa!

• Supportive team environment - we truly embody our 10+1 culture commitments
• Generous employee discount of 50% off all Lovisa products
• Personal Development Succession Plans with monthly, quarterly, six month and yearly reviews.
• Take your birthday off on us with an additional day of leave
• Freedom to shake up your daily uniform and demonstrate your eye for style

Apply today to join a growing global retailer and build on your career.