Warehouse Shift Manager

Shift Pattern/ Working Hours: Monday- Friday 14:00-22:00

The Role:

Contribute to the success of the site by supporting the Operations Manager in the day-to-day running of the warehouse, ensuring that all service and cost targets are met or exceeded, that all Health & Safety requirements are met and that the highest standards of housekeeping are maintained.

Key Responsibilities:

• To assist the Operations Manager in the day to day running of the operation
• To assist the Operations Manager in co-ordinating any issues within the warehouse
• Scheduling and supervising the activities and the functions of the warehouse staff
• Ensuring the proper and timely completion of all warehouse activities
• To communicate plans with the operations teams to ensure 100% customer satisfaction.
• To ensure compliance with the company’s Health & Safety policy and procedures through safe systems of work and practices, good housekeeping and the provision of information and training to the warehouse team to ensure total safety awareness.
• To keep and maintain records of team performance against plans and to advise the Operations Manager of factors that may disrupt operations which cannot be resolved by the team.
• To assist in the organisation of training and development for warehouse staff, including on-the-job coaching, and to evaluate training effectiveness in terms of improved individual and team performance and the maximum flexibility of team members.
• To review with the Operations Manager and individual members’, opportunities for improving work methods and practices on a continuous basis.
• To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
• To assist the Operations Manager in controlling levels of planned and unplanned absence and take appropriate action to ensure cover, as necessary, and manage reductions of unacceptable levels.
• To participate as an active member of the management team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus and team working

This list is not exhaustive and the successful position holder may be required to carry out any task which the Company might reasonably require you to do.

Skills/Experience/Qualifications:

• Previous experience in a similar role leading a team
• Proven track record in warehousing and customer management
• Ability to efficiently lead a team, delegate, supervise functions and keep staff motivated
• Ability to demonstrate a high level of attention to detail
• Ability to demonstrate an in-depth knowledge of on-site systems
• Ability to work to tight deadlines
• PC Literate in Word, Excel and Outlook
• Excellent oral and written communication skills
• Excellent time management skills, strong interpersonal, conciliation skills and the capacity to network with suppliers and customers
• WMS Systems
• Warehouse Operations
• Understanding of BRC Requirement
• IOSH Managing safety Level 3 qualification (desirable)

Successful candidate will be required to undergo a basic Disclosure and Barring Services (DBS) Check.