Warehouse Operations Manager

JR United Kingdom; United Kingdom; On-site; GBP 25,000 - 35,000

Job description

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You will be joining our fast-paced and fast-growing Events Operations Team, with a main focus of generating sales for our 5 food & beverage brands:

• Bar Brothers Events
• The Master Mixologist
• The Red Host
• The Luxury Picnic Company
• The Luxury Event Company (Launching Spring 2025)

In 2024 we hosted over 500 events for B2B and B2C clients, from weddings and birthday parties to 250 guest corporate Christmas dinners and cocktail parties.

We are looking for a Warehouse Operations Manager who can play a vital role in ensuring smooth warehouse operations and top-tier customer service at events across all brands.

Please note this is a fixed term contract from May - December.

In this role, your core duties and responsibilities will be as below, but not limited to:

• Ordering Stock: Order all relevant stock needed for upcoming events either via our wholesaler or online where unique ingredients are necessary.
• Events Prep/ Unpacking: Unloading and reloading vans with all the relevant equipment for an event, whether it’s a 30 guests dry hire or a 500 person event with canapes and bowl food!
• Stock management: Manage stock levels & ensure all drinks are labelled in line with EHO standards. Create a bank of stock photographs and ensure all stock is in working order, managing repairs or re-ordering where necessary.
• Customer service: Be the first point of contact for customer enquiries during events, providing ETA’s and resolving stock queries.
• General Administration: Maintain accurate records of what’s gone in/out of the warehouse, keep track of PODs and support warehouse operations as needed.
• Event management: Sometimes you may be required to attend events as either waiting staff, bar support or bar tender.

You will work closely with our Head of Events & Operations team, based in Moor Park near Watford, North London as well as provide support to our brilliant Head Chef for stock management and freelance bar/waiting staff facilitating warehouse departures on event days.

Please apply for the role if:

• Planning is second nature to you, with a high attention to detail.
• You are a driver with a clean licence and at least 2 years of van driving experience (Short wheel bases vans like transit vans and long-wheel base vans such as Sprinters or Boxer vans, as well as 1 Luton van).
• You enjoy practical jobs and coming into the office for work.
• Fast paced environments are what gets you up in the morning.
• You are a “do-er” and an ideas person, who goes out of their way to get the job done and is always thinking of new ways to do things!
• You communicate strongly both in person and virtually.
• You have strong data skills, including Google sheets, Canva and Microsoft.
• You are passionate about new businesses and want to be part of a small but fast-growing set of brands.
• You are able to work in Moor Park near Watford, where we do have parking available or Moor Park station a short 5 minute cab ride away.
• You are a problem solver under pressure, handling issues in real time with efficiency and ease, coming up with solutions on your own before calling Senior Management.
• You are ambitious, motivated, and eager to learn from others.
• You pride yourself on delivering high-quality, detail-oriented work.
• You’re not scared of hard work, with some days in peak season exceeding 12 hours.
• You are within an easy commute to our offices in Watford, WD18. Driving to the warehouse is essential.
• You love tasting delicious food every time we change our seasonal menus and want regular staff lunch for free when you’re in the office!

This job is not for you if:

• You want to WFH.
• You don’t want to work irregular and in peak season very long hours.
• You don’t like working as part of a small team.
• You won’t push yourself out of your comfort zone.
• You don’t cope well in a stressful environment during our peak times.
• You don’t know how to prioritise your workflow.
• You don’t want to embed yourself into the company culture.
• You don’t want to take ownership of your events and grow a small business.
• You are scared of asking questions to aid your development.

A bit about us:

At Levato Enterprise, we believe every event, whether it’s £500 or £5000, has the chance to be exceptional. That’s why we build such strong relationships with our clients; because they know we will deliver, time and time again.

We work hard and in the peak season the hours are long, but we take care of each other along the way and offer support when needed.

Our goal is to create an empire of event services so we can be a “one stop shop” for anyone’s event needs; whether that’s 1 bartender for a dry hire or a 500 person event with a DJ, live band, sit down dinner, canapes, the whole show!

To do this, we need a team of brilliant people who share that ambition to come and work with us and aren’t scared to sink their teeth in.

What can we offer you?

• Discretionary bonus scheme after the busy months, whether this is financial or giving you extra days back.
• Contribution to pension after 6 months.
• Regular and delicious staff lunches from our events menu.

A few things to note:

• Do NOT apply for this role if you are NOT able to drive a van. Applicants with no van driving experience won’t be considered.
• Levato Enterprise is an equal opportunity employer, and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives.
• We want to build a strong, diverse team and are ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career!