Ward Hostess/Host

Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!

A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.

As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different, and by facilitating patients' nutrition and hydration needs, you can make a real difference!

Here's an idea of what your shift patterns will be: Rotating shifts

Key responsibilities:

• Provide menus, take orders from patients, and support with all dietary and allergen queries.
• Prepare and deliver all refreshments and meals for breakfast, lunch, and dinner service.
• Clear down ward areas and wash up dirty dishes, ensuring that the kitchen is fully prepared for the next service.
• Liaise with ward staff to ensure patients' needs are met in a timely manner.
• Offer great customer service by always putting the patient first.

Our ideal Ward Hostess/Host will:

• Have awareness of food & hygiene standards.
• Be passionate about patient care, with the ability to communicate effectively with patients, visitors, and healthcare staff.
• Be able to work under pressure, individually and as part of a team, with a flexible approach to meet the needs of the business.
• Be confident working in a hospital environment and aware that you may come into contact with patients who are particularly unwell or showing signs of distress.
• Understand that it doesn't matter if you've never worked as a Ward Host/Hostess before. What matters most is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
• This position is subject to a Disclosure & Barring Service check; costs met by the employer.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient, and visitor catering, domestics, portering, security, and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/1501/61421004/52376202/BU #Medirest