Ward Clerk (XN02)

Job Summary

An exciting opportunity has arisen for an enthusiastic, flexible, positive, self-motivated individual to provide comprehensive ward clerk support in The Cat Unit at Leeds Childrens Hospital. The Cat Unit is a fast-paced busy childrens assessment unit where children attend from the GP, home and the emergency department which is open for 24 hours per day 365 days per year. The post holder will be required to work shifts over a 24-hour period covering nights weekends and bank holidays.

Expected Shortlisting Date

07/05/2025

Planned Interview Date

12/05/2025

Main duties of the job

The individual will work within a large multi-disciplinary team consisting of administration staff, doctors, nurses, allied health professionals patients and their care givers. The ward clerk will greet patients and their carers at the reception desk to book them on the system and direct them to the appropriate waiting area. Main duties will include recording real time admissions, discharges, and transfers on the trust patient administration system. They will answer the main reception telephone and door and general patient enquiries. The individual will be responsible for ordering using the oracle system, maintaining, and stocking the stationary cupboard on the unit.

About Us

Leeds Childrens Hospital is one of the largest Childrens hospitals in the country. The Cat Unit is a busy large department which sees up to 1500 patients every month. There is a great team ethos and staff work together to address the acute healthcare needs of children and young people in Leeds in an outstanding and efficient manner. We continually strive to develop our service to be the key paediatric hub in Leeds.

Job Description

Job Responsibilities

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.

Person Specification

Skills

• IT skills including familiarity with pas and ppm system.
• Excellent communication skills showing empathy to patients and their carers.
• Able to work under pressure in busy periods of the day.

Other Criteria

• Able to fulfil Occupational Health requirements for the post.

Qualifications

• Maths and English.

Desirable

• IT qualification.

Experience

• Previous ward clerk experience.

Desirable

• Previous ward clerk experience within an acute hospital setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Employer's website

https://www.leedsth.nhs.uk/