Ward Clerk - Ward 10

Job Summary

An exciting opportunity has arisen for a Ward Clerk post on Ward 10 that will provide administrative support to ensure the smooth running of the ward. The successful candidate will be privy to sensitive information in relation to patient's confidential information.

This role has a wide variety of administrative tasks that need to be completed. The role is ideal for someone who has willingness to learn new skills, can work in a busy environment. The vacancy is full time 37.5 hrs per week, and the working hours will be from Monday to Friday 08:00 - 16:00.

Main duties of the job

• To check demographic details are correct on admission and discharge.
• To arrange transport for patients attending other hospitals/departments.
• To answer the telephone, taking messages or transferring calls as appropriate.
• To co-ordinate outpatient appointments with clinic clerk prior to discharge.
• To prepare any discharged patients paperwork for scanning.
• To provide support to nursing staff for general patient requests.
• Liaise with Informatics regarding electronic equipment.
• To update criteria to reside information for all patients' daily.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.

Date posted

03 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

408-25-176

Job locations

Arrowe Park Hospital

Arrowe Park Road

Upton

CH49 5PE

Job Description

Responsibilities

Job description Job responsibilities

Please see Job overview & attached Job description for further information about the Ward Clerk position available with WUTH.

Person Specification

Qualifications

Qualifications, Specific Experience & Training Essential

• NVQ 2 in a relevant subject or equivalent experience of working in an administrative role
• Educated to GCSE or equivalent

Desirable

• ECDL
• Previous experience in an NHS acute hospital.
• Previous experience of the Cerner Millennium information system

Knowledge and Skills

Essential

• Knowledge of NHS admin processes
• Ability to prioritise, work to deadlines and use own initiative
• Excellent customer service skills
• Awareness of health and safety standards including COSHH guidelines
• Good time management and organisational skills
• Good verbal and written communication skills

Desirable

• Awareness of information governance
• Knowledge and confidentiality and Caldicott Guidelines
• Ability to prioritise work load and work to deadlines

Personal attributes

Essential

• Self-motivated and enthusiastic
• Sensitive and empathic
• Polite and friendly manner
• Ability to prioritise workload
• Ability to work under pressure
• Ability to work as part of a multidisciplinary team

Desirable

• Ability to handle conflict and aggression

Other Requirements

Essential

• Positive, can-do attitude.
• Professional manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Employer name

Wirral University Teaching Hospitals NHS Trust

Address

Arrowe Park Hospital

Arrowe Park Road

Upton

CH49 5PE

Employer's website