Ward Clerk - Glyme Ward - Oxford

This role includes an RSU allowance of £1,446 per annum on top of your salary

We're recruiting for a Ward Clerk to provide administrative support for our multi-disciplinary team on Glyme Ward at Littlemore Mental Health Centre in Oxford.

Glyme is a 17 bedded medium secure rehab ward within our forensic service. Our service users are men with a diagnosis of mental illness and/or personality disorder. Many of our service users have had experience of the criminal justice system.

You'll be managing correspondence, maintaining records, coordinating meetings, and be the first point of contact for internal and external queries. Your excellent organisational and communication skills will be essential in managing office systems, handling patient information confidentially, and ensuring all documentation is up to date. You will also be involved in ordering supplies, arranging transport, and assisting with staffing coordination.

We recognise that our team members are our greatest asset and will ensure you feel supported and encouraged to fulfil your potential. We offer excellent learning and development opportunities with several routes to progression and advancement within the organisation.

We are looking for a motivated team player with strong IT skills, attention to detail, and the ability to prioritise tasks in a busy environment. If you have a passion for supporting healthcare services and thrive in a fast-paced setting, we would love to hear from you!

Main duties of the job

In this varied role, you will work closely with clinical teams, liaising with healthcare professionals, social services, and external agencies to support the delivery of high-quality care.

• Managing the Office Area
• Keeping the ward office organised and tidy
• Sorting and distributing ward mail and ensuring correspondence from the unit is appropriately signed and posted.
• Performing secretarial tasks to include typing, as agreed with the Business and Performance Manager/Ward Manager.
• Co-ordinating the ward diary and room booking.
• Organising and attending meetings and producing minutes
• Supporting the nursing team in co-ordinating CPA and other clinical meetings.
• Answering telephone calls, recording messages and taking follow up action either personally or by ensuring that they are dealt with by the appropriate people.
• Making telephone calls and arranging appointments at the request of nursing staff.
• Arranging transport for clients/staff.
• Organising bank staff at the request of the Business and Performance Manager.
• Liaise with other Clinical Team members, GP's, Social Services, Voluntary Agencies, the Care Group, other Trust departments and general hospitals.

Please refer to the job description attached for a comprehensive list of duties

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person Specification

Skills and Knowledge

• Good written and verbal Skills
• Good organisational skills
• Knowledge of Microsoft Office Packages

Experience/Qualifications/Training

• Ability to work within a team
• Good numeracy and literacy skills
• Medical Secretary/ NHS experience

Other work related requirements

• Word processing experience
• Ability to prioritise own workload
• Excellent telephone manner
• Working knowledge of the internet

Personal Attributes:

• Understanding of the Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Oxford Health NHS Trust

Address

Glyme Ward, Littlemore Mental Health Centre

£24,625 to £25,674 a year plus an RSU allowance of £1,446 per annum | pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-FS7096541

Job locations

Glyme Ward, Littlemore Mental Health Centre