Ward Clerk

NHS; Stockport; On-site; GBP 25,000; Part time

Job description

Job summary

The post holder will provide essential clerical support to the nursing and medical teams on the Treehouse Unit, a 46-bed paediatric unit that includes high dependency, surgical day case, assessment, and inpatient areas.

In addition to these responsibilities, the post holder will assist the ward manager with daily administrative tasks to ensure the efficient running of the unit and contribute to high standards of patient care and safety. This includes taking responsibility for the management, storage, and tracking of patient records, as well as coordinating follow-up appointments.

In addition to these duties, the role will involve supporting the ward manager with general administrative functions, ensuring smooth ward operations, and maintaining a high level of confidentiality and security for all patient-related information. The post holder will contribute to a safe and efficient environment, working closely with staff to ensure that all necessary paperwork is completed and processes are followed.

Main duties of the job

• Responsible for assisting in the management, storage, and tracking of patient records, ensuring they are accurately filed and securely stored.
• Greeting patients and visitors to the Treehouse Ward.
• Reception duties whereby all relevant paperwork is compiled and notes are attended to.
• Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust and alert the nursing team to any action required.
• Responsible for the ordering and collection of all appropriate required ward documents; Patient Information Leaflets are well stocked and readily available.
• Inputting data onto relevant database.
• Assist the ward manager with daily administrative tasks.
• Provide holiday and sickness cover for other clerical staff as required.
• Undertake administrative tasks specific to the role of the Treehouse Ward.
• Issue client car park permits and direct them to the general office.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays.
• NHS pension scheme membership.
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further.
• NHS Staff discounts.
• Cycle to work scheme.
• Salary finance - for loans, savings, budget planning and tips on managing debt.
• Stockport Credit Union- for local financial advice.

Date posted: 15 April 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,169 a year pro rata per annum

Contract: Permanent

Working pattern: Part-time, Flexible working

Reference number: 362-A-25-7126022

Job description Job responsibilities

Please refer to the job description and person specification provided and attached to the job advert.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust's policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require an enhanced DBS check at a cost of £54.50. This cost will be deducted from your first Trust salary.

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person Specification education and qualifications

Essential

• excellent verbal communication.
• good general education including maths and English.

Desirable

• ECDL or equivalent IT skills.

Knowledge

Essential

• Microsoft Office.

Desirable

• PAS.

Experience

Essential

• experience of working in an administrative environment.

Desirable

• previous NHS experience.

Skills and abilities

Essential

• excellent communication skills at all levels.

Desirable

• proficient user of IT including Microsoft.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name: Stockport NHS Foundation Trust

Address: Stockport NHS Foundation Trust, Poplar Grove, Stockport, SK2 7JE

Employer's website: http://www.stockport.nhs.uk/ (Opens in a new tab)