Ward Clerk

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 10,000 - 40,000; Full time

Job description

Job Overview

The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

The ability to speak Welsh is essential for this post.

Main duties of the job

The Ward Clerk is responsible to the Service Manager in providing an efficient clerical service across the wards.

For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Service Manager.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications And/or Knowledge

Essential criteria

1. Able to demonstrate English and Mathematics to GCSE C Grade or equivalent level
2. RSA Level 1 or equivalent
3. Welsh speaking (minimum of level 3)

Desirable criteria

1. NVQ 2 Admin/Customer Care

Experience

Essential criteria

1. Previous Experience of office and administrative procedures

Desirable criteria

1. Previous NHS experience
2. WPAS User
3. Oracle

Aptitude And Abilities

Essential criteria

1. Able to use electronic information systems
2. Able to contribute constructively to a team working environment
3. Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
4. Able to communicate information clearly and sensitively in person and over the phone
5. Knowledge of data protection and patient confidentiality

Desirable criteria

1. Working knowledge of Microsoft Office packages