Ward Caterer

We are looking for someone to provide a ward-based catering service to patients. The post holder will be required to provide the patient meal service and beverage services at ward level.

You will be required to provide a polite, courteous, and helpful service to patients and staff and to comply with all HACCP food safety requirements and legislation. You will work as part of the ward-based team, ensuring a high-quality food service and presentation of meals including breakfast, lunch, and supper services.

You will be responsible for the coordination of all patient food and beverage services in accordance with the NPSA Nutritional Guidelines and are expected to comply with all Trust Infection Control policies, conducting yourself at all times in a manner to minimize the risk of healthcare-associated infections.

• Ensure high standards when working individually or as part of the team and be aware of the Trust’s objectives and priorities. The Trust’s success depends on all staff playing an active role to make sure the existing areas of good practices are universally embedded within the organization.
• Understand the Trust’s key priorities and those for your Directorate and Service, helping to translate these into key priorities for your workplace.
• Understand level one Equality and Diversity.
• Maintain good working relationships with colleagues.
• Respond with humanity and kindness to every person, listening attentively and respecting others in conversations.
• Attend specified shifts as required.
• Promote an effective team ethos.
• Provide the highest quality of customer service by listening to and acting on feedback.
• Fully engage in the annual review process.
• Maintain a high standard of personal hygiene and appearance, including laundering your own uniform according to Trust policy.
• Use all PPE as required.
• Help and support your colleagues to work well together to achieve common goals and objectives.
• Take part in regular team meetings/talks to achieve the best possible outcomes for our customers.
• Value and treat your team members equally and with respect.
• Strive to provide excellent, innovative services that help our patients/clients have a good and professionally delivered healthcare experience.

At Torbay and South Devon NHS Foundation Trust, our success starts with you. The Catering Department is seeking motivated team members to assist in the provision of our patient meal service.

This is an exciting opportunity to join one of the first successful integrated care Foundation trusts in the UK with a reputation and a tradition of innovation, which prides itself on its investment in staff both in terms of developing career skills and its commitment to staff health and wellbeing.

For further details / informal visits contact:
Name: Nathan Simms
Job title: Catering & Retail Operations Manager
Email address: nathan.simms@nhs.net
Telephone number: 01803 656814