Waiter / Waitress

The Counter Soho - newly opened fine-casual restaurant in Soho is on a lookout for experienced Senior Waiters!

What you will be doing:

1. Provide exceptional service to guests, ensuring a positive dining experience.
2. Train new waitstaff on service protocols, menu items, and customer interaction techniques.
3. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality.
4. Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods.
5. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages.
6. Communicate effectively with kitchen staff and management to ensure smooth operation.
7. Coordinate with the front-of-house team to deliver seamless service during peak hours.
8. Provide feedback to management regarding guest experiences, staff performance, and operational issues.
9. Participate in staff meetings and contribute to discussions on service improvements.

You have:

1. 2+ years experiences in chef-led restaurant setting.
2. Ability to engage with guests in a friendly and professional manner.
3. Strong problem-solving skills to handle customer complaints or issues effectively.
4. Willingness to step in and assist colleagues when needed.

Experience: Required
Languages: English – Advanced
Employment: Part-time
Salary: £14 – £15.5 hourly
Starting time: Immediate start!