VP Product Management Communications Demand Platform

VP Product Management Communications Demand Platform

Location: London, LONDON, United Kingdom

Posted on: Oct 10, 2022

Profile

See yourself at Twilio. Join the team as a VP Product Management, Communications Demand Platform. Who we are & why we’re hiring: Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and innovators to help fuel our growth momentum.

About the job:

As the VP Product Management - Communications Demand Platform, you are at the heart of the world’s largest communication platform, leveraging our unique data moat to route billions of communications in real time. We're seeking a highly quantitative and experienced product leader with a track record of leveraging massive data sets to drive innovative and highly optimized products that work in real time at internet scale. You will lead a high-performance team of product managers to engage customers, set strategy, define roadmaps, and work with engineering to deliver and guide execution to ensure value realization and business impact. You are expected to work with senior-level customer partners to drive adoption.

The role is highly cross-functional and requires a leader that enjoys navigating ambiguity, working in a fast-paced environment, aligning exec partners, collaborating with teams across time zones, and thinking globally. If you are a leader who believes deeply in building inclusive and anti-racist environments, allowing employees from all backgrounds to contribute, grow, and prosper, we’d love to hear from you. As a senior leader in EMEA, you must be a visible advocate and champion for our values, the Twilio Magic, helping build Twilio’s brand as an inclusive and diverse employer both internally and within the communities of our hubs in EMEA.

Responsibilities:

1. Own the product vision for how billions of communications are most efficiently delivered to consumers with the highest level of engagement.
2. Drive product lifecycle - Collaborate with engineering, user experience, documentation, infrastructure, and go-to-market teams to drive the product lifecycle from concept to customer success.
3. Champion the strategy - Work with go-to-market teams, product marketing, sales, services, and enablement teams to establish thought leadership in the market.
4. Represent the customer - Be the champion and voice of customers. Build impactful, personal relationships with customers, engineering teams, and the field.
5. Think strategically - Know what it takes to give our product and platform a competitive advantage.
6. Lead and collaborate across teams - Product Managers play a critical role in creating alignment between engineering teams and partners.
7. Mentor and develop the product management team for the next phase of growth for the business.

Qualifications:

1. 15 years of product management experience building large scale products across a combination of consumer marketing, growth, and security products.
2. 10 years of people management experience.
3. Validated ability to excite and lead successful cross-functional initiatives.
4. Track record of delivering impact with multiple product lines at all stages of maturity.
5. Experience leading or building for high volume, high frequency data product teams.
6. Data-driven and outcomes oriented.
7. Strong attention to detail and comfortable handling multiple ongoing initiatives.
8. Excellent written and oral communication skills.
9. Executive presence and strong communication skills.
10. Passionate about the customer journey and the customer experience.
11. Bachelor's degree from an accredited university, or equivalent experience.

Location: This position will be based out of UK & Ireland; with office locations in London and Dublin.

What we offer: Competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Twilio thinks big. Do you?

If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer.