VP Operations

The company:

A start-up in the Insurtech space entering scale mode. Over 150% revenue growth in 2024 and 30% headcount growth, including expansion into the European market. This is a tech-driven organisation with a dynamic working culture. They are HQ'd in central London and looking for 3 days a week in the office.

The role:

As they enter into this new phase of growth and maturity, the COO and CEO are looking to hire their first VP Ops. This role would oversee the existing ops team as well as having dotted line cross-functional reporting to technical ops, product, commercial, and data. The mission statement of this role is to steer the company's programme delivery and operational execution, ensuring strategic initiatives are delivered at pace while daily operations run seamlessly.

Core responsibilities:

• Lead the execution of strategic programmes, ensuring timely delivery, governance, and risk mitigation within scope and budget.
• Oversee prioritisation, resource allocation, and milestone tracking while driving cross-functional collaboration across teams and partners.
• Optimise programme delivery frameworks to enhance scalability and adaptability for business growth.
• Oversee daily operations and delivery management, balancing strategic priorities with tactical execution while ensuring business continuity.
• Drive operational efficiency, regulatory compliance, and continuous improvement to support scalability and growth.
• This role will suit a strong communicator, someone who can create strong and trusting relationships, is an intuitive thinker with great organisational skills, and understands how daily prioritization in a growth environment is crucial.