Volunteer to Career Ward Support HASU Cumberland Infirmary

NHS; Carlisle; On-site; GBP 10,000 - 40,000; Full time

Job description

Volunteer to Career Ward Support HASU Cumberland Infirmary

North Cumbria Integrated Care NHS Foundation Trust

Volunteer to Career Ward Support HASU, Cumberland Infirmary, Carlisle

The Hyper Acute Stroke Unit (HASU) department specializes in acute stroke care and stroke/neuro rehabilitation and compromises a 10 bedded hyper acute stroke unit, with 33 acute stroke and neuro rehabilitation beds. The Stroke Department is a friendly and caring environment providing care to the most critically / acutely ill patients. Our current Stroke wards regularly receive excellent feedback from patients and their families about our caring staff. The aim of HASU is to provide holistic care for acute stroke patients, utilizing a coordinated multidisciplinary approach, resulting in optimal patient outcomes.

The Volunteer to Career programme enables you to complete essential mandatory training, complete 60 hours on the ward and an opportunity to complete your Care Certificate. On successful completion of this programme you will be interviewed to join our Bank register as a Casual Healthcare Assistant.

The programme is funded from the UK Shared Prosperity Fund and this therefore only open to applicants who reside in the Cumberland Council boundary.

Who is eligible to apply for the VtC programme? The VtC programme is open to anyone who is interested in a career within Health and Social Care. You must be 18 years old or over to volunteer on a ward.

Main duties of the job

What tasks can this role include?

• Assisting the Nutrition Coordinator to deliver the right meal to each patient. Making sure patients have everything they need once their meal is served. Offering companionship to patients who request this during their mealtime.
• Helping patients with physical feeding and drinking when appropriate.
• Help improve patient experience by providing a friendly welcome, emotional support and reassurance to patients and their families.
• Support the HCAs and Nurses with support on the ward i.e. replenishing drinks, sitting with patients.
• Running errands for patients to purchase newspapers/magazines/snacks as required.
• Assist with preparing patients for meals, and assisting with feeding patients.
• Assist with serving meals.
• Cutting up food, and opening packaging.
• Collecting and tidying up following meal service.
• Talking to patients, reading with or to patients, doing crosswords, playing dominoes etc.

Location: HASU (Hyper Acute Stroke Unit) Cumberland Infirmary, Carlisle

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation.
• Quality and safety at the heart of our Trust.
• A positive patient experience every time.
• A great place to work.
• Managing our money well.

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

The Trust will provide a preceptorship period for all newly registered healthcare professionals.

Healthcare Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period.

• Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
• If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust

Person Specification

Knowledge and Experience

• Customer Service Experience.
• Good communication and listening skills.
• Understanding of the need for confidentiality.
• Patience and understanding.
• Good team working skills.
• Good organisational skills.
• Health and Safety awareness.

Skills and Attributes

• Able to work under pressure and remain calm.
• Aware of own limitations.
• Flexible and adaptable.

Other requirements

• Refer to the KSF matrix for appropriate level here.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.