Volunteer Coordinator

Job summary

Please note: a full, clean UK driving licence is essential to be considered for this post.

The key focus of this role will be to work in conjunction with the existing Volunteer Coordinators to maintain a pipeline of diverse volunteers and to recruit and induct new volunteers (in line with SCCCC's safer recruitment practices) into a variety of volunteering roles within the charity.

Promote volunteering opportunities with SCCCC by carrying out outreach activities and liaising with other groups such as relevant infrastructure organisations (i.e. Voluntary Action groups), Universities and community organisations.

To support the continuous development of volunteering practice, procedures and approach for SCCCC.

Main duties of the job

Recruiting volunteers

Work with the Fundraising, Communications and Marketing Officer, to support the development of marketing materials and other promotional activities to raise awareness about the variety of volunteering opportunities available.

Attend meetings across Sheffield and (and elsewhere in South Yorkshire), where appropriate to promote volunteering opportunities and to recruit, support and train volunteers.

Organise, arrange and conduct interviews for prospective new volunteers (in person and/or virtually) to assess their suitability in line with safer recruitment practices, signposting those who may not meet the role person specification, to relevant organisations such as the local Volunteer Centre.

In line with safer recruitment practices a) ensure volunteers and staff have appropriate checks undertaken with the Disclosure and Barring Service (DBS) by carrying out relevant applications; b) obtain appropriate references of prospective volunteers.

Organise, arrange and provide induction training and support for both new and established volunteers.

About us

SCCCC has over 50 years' experience in providing services that respond to the needs of vulnerable people in a practical and neighbourly way, complementing the care given by other service providers. SCCCC works in partnership with Sheffield Teaching Hospitals, Sheffield City Council and the South Yorkshire Integrated Care Board.

The schemes we provide are:

1. Good Neighbour Scheme
2. Hospital to Home
3. Back home scheme
4. A and E to Home

Date posted

24 February 2025

Pay scheme

Other

Salary

£24,578 a year £24,578 pro rata (Grade 6 - £22,241 - £25,047)

Contract

Permanent

Working pattern

Part-time

Reference number

B0454-25-0004

Job locations

Unit 19 President Buildings, Savile Street East, Sheffield, South Yorkshire, S4 7UQ

Job description Job responsibilities

Development

Work with the existing Volunteer Coordinator and other colleagues to identify opportunities to develop our practice, policies and procedures and volunteer strategy in line with our commitment for continuous improvement and development.

Identify opportunities to develop new volunteering projects and activities relevant to the charity.

Supervision, monitoring and reporting

Update and maintain a database of prospective and existing volunteers.

Maintain appropriate records of work undertaken and produce written reports as required.

Engage in regular one-to-ones with the line manager including an annual performance development review.

Participate in regular team meetings and attend staff briefings.

General

Work within SCCCC strategic plan, values, policies and procedures.

Uphold the SCCCC Equity, Diversity and Inclusion Policy.

Attend appropriate training courses to enhance and develop own skills.

Other

This job description does not constitute an exhaustive list of duties. The postholder may be required to carry out other duties and relevant tasks consistent with the responsibilities of the post, which from time to time may be required as agreed between the post holder and the Senior Management Team.

Person Specification

Qualifications

Essential:

• Good general education

Desirable:

• Good GCSEs (or equivalent) including English and Maths
• Volunteer management qualification (or equivalent)

Experience

Essential:

• Minimum 2 years experience in a relevant post or organisation
• Experience working within community engagement and/or the volunteering environment
• Experience delivering community and volunteering projects
• Experience contributing to a team environment
• Ability to recruit, select, induct, support and supervise volunteers
• Ability to train or organise training for volunteers
• Excellent interpersonal and communication skills to build relationships with volunteers, services users and external parties, including minoritized or marginalised communities
• Ability to communicate effectively both internally and externally to a wide variety of audiences and using a variety of methods suitable to different audiences
• Ability to communicate effectively, both verbally and in writing, with a wide range of people
• Good telephone manner and the ability to deal sensitively with service users, family members and carers
• Committed and highly self-motivated
• Ability to work in a self-directed manner, and as part of a team
• Ability to work under pressure
• Good computer skills and ability to use standard Microsoft Office packages including spreadsheets as well as MS Teams or Zoom for video calls
• Good organisational and administrative skills and ability to keep methodical and accurate record keeping
• Ability to problem solve competently
• Able to work within the core values, policies and procedures of the organisation
• Willingness to work flexibly and occasional evenings and weekends to meet business needs
• Full clean UK driving license and access to own vehicle

Desirable:

• Understanding of the role of the Voluntary and Community Sector in the field of Health and Social Care
• Understanding of the issues facing older isolated people and their families
• Facilitation and training skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Sheffield Churches Council for Community Care

Address: Unit 19 President Buildings, Savile Street East, Sheffield, South Yorkshire, S4 7UQ

Employer's website: https://scccc.co.uk/about-us/work-for-us