Voids Management Officer

• You must be UK based and have the right to work in the UK.
• For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
• This is a temporary role. Please do not apply if you are seeking a permanent position.
• Enhanced DBS disclosure required
• Valid driving licence and access to a car.

• Level 3 Trade qualifications or equivalent
• Understanding of housing repairs and maintenance, including Decent Homes and HHSRS legislation.
• Demonstrable experience in diagnosing and specifying remedial works such as rising, penetrative or interstitial condensation based damp and mould works.
• Suitable experience of the inspection of completed works to ensure standards and specifications are met.
• Strong organisational and communication skills.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Excel, SharePoint, and Teams.

• Relevant qualifications such as IOSH Managing Safely, SMSTS Certification.
• In-depth knowledge of local housing policies and regulations.
• Previous experience in a similar role within housing or property management, preferably with a background in building or maintenance surveying.

As a Voids Officer, you will play a key role in the Housing Void Management team, ensuring vacant properties are inspected, maintained, and ready for new tenants. Your responsibilities will include conducting detailed void inspections, initiating repairs, managing material orders, updating progress trackers, and signing off properties once they’re completed.

• Conduct thorough inspections of void properties to assess their condition.
• Utilise professional experience and judgement to determine necessary repairs, ensuring compliance with the Council's Void Lettable Standard.
• Identify and address health and safety risks, such as damp and mould.
• Raise job orders and coordinate with contractors for required repairs and maintenance.
• Manage the procurement and inventory of materials needed for property refurbishment.
• Maintain and update trackers to monitor the status and progress of void properties.
• Sign off properties once all work is completed to the required standard.
• Ensure adherence to health and safety regulations throughout all processes.