Vice President, Product Lead - Hotels.com

Vice President, Product Lead - Hotels.com

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We`re building a more open world. Join us.

Vice President, Product Lead - Hotels.com
The Vice President, Product Lead- Hotels.com will own the development and execution of a product strategy aligned with H.com`s strategic goals and Expedia Group`s broader business objectives. This leader will operate as part of a dedicated, cross-functional team, working closely with the General Manager (GM), CPO/CTO and other stakeholders to deliver exceptional customer experiences that drive brand differentiation, market share expansion, and profitable growth.

Leveraging deep customer insights and market trends, the VP will foster a culture of innovation and continuous improvement. Additionally, the VP will ensure seamless alignment between business strategy, product innovation, and operational excellence, inspiring internal teams and driving efficient, high-impact outcomes for H.com.

What you will do:

1. Customer-Centric Product Vision & Strategy
   • Champion the Voice of Traveler across all stages of product development, ensuring customer needs drive key decisions.
   • Define and communicate a compelling product vision aligned with H.com`s growth goals, Expedia Group`s broader strategy, and evolving market dynamics.
2. Product Lifecycle Execution & Operational Excellence
   • In partnership with cross-functional leaders (GM, CPO/CTO and other stakeholders), this role will focus on developing a cohesive product roadmap that aligns with our strategic priorities, financial objectives, and brand goals.
   • Oversee the end-to-end product lifecycle - from ideation to post-launch - ensuring high-quality execution, compliance with standards, and efficient time-to-market.
3. Innovation & Market Insights
   • Stay ahead of market trends and proactively shape customer expectations through insights from competitive analysis and feedback loops.
   • Foster a culture of continuous experimentation and innovation, integrating the latest technologies to maintain H.com`s market leadership.
4. Internal Evangelism & Cross-Functional Leadership
   • Lead storytelling efforts that build alignment and momentum across departments, creating excitement around product strategies.
   • Act as a product evangelist, fostering collaboration with engineering, marketing, finance, and supply teams to drive cohesive execution.
5. Customer Experience & Brand Differentiation
   • Deliver a seamless, personalized customer experience that enhances brand loyalty and drives retention.
   • Ensure high-quality service delivery across the traveler journey by monitoring breakpoints and optimizing cross-funnel performance through analytics.

Additional Competencies

• Bias toward action: Use lean and fast-moving methodologies to drive progress in a collaborative environment.
• Problem-solving under ambiguity: Comfortably navigate complex situations and make recommendations across competing business needs.
• Goal-oriented leadership: Motivate the team and the wider organization to strive for continuous improvement and achieve shared objectives.
• "One team" mindset: Foster transparency, encourage knowledge-sharing, and advocate for collaborative data-driven decisions that lead to better customer outcomes.

Qualifications

• 15+ years of experience in product management, with at least 5 years in senior leadership roles.
• Proven expertise in defining and executing product strategies that drive growth and innovation.
• Strong leadership skills with experience leading cross-functional teams and aligning stakeholders across the business.
• Excellent communication and storytelling abilities to inspire and align diverse teams.
• Knowledge and experience in travel, hospitality, e-commerce, or technology industries preferred.
• Bachelor`s degree required; MBA or advanced degree preferred.

Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expediareg;, Hotels.comreg;, Expediareg; Partner Solutions, Vrboreg;, trivagoreg;, Orbitzreg;, Travelocityreg;, Hotwirereg;, Wotifreg;, ebookersreg;, CheapTicketsreg;, Expedia Group Media Solutions, Expedia Local Expertreg;, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.