Veterinary Care Assistant

Vets4Pets; Crawley; On-site; Part time

Job description

Here at Crawley Vets for Pets, we have a brand new opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our team!

About us
Our practice is bright, spacious, air-conditioned, and purpose-built to industry-leading standards and has state-of-the-art equipment including digital X-ray and in-house laboratory facilities.

You'll be working alongside our supportive team of 5 vets, 7 RVNs, 2 SVNs, 1 VCA, 4 receptionists, our practice manager, and our practice administrator.

About you and the role
You’ll be carrying out a wide range of tasks which will include keeping the clinic clean, tidy, and organized, feeding and monitoring in-patients, running clinical tests, managing stock, handling a variety of small animals, helping set up for operations, deep cleaning all areas, and speaking to clients on the phone and in person.

We're looking for a team player who is willing to get stuck in, work hard, and is keen to learn. We'll provide training and support to get you going, and you'll quickly become an integral member of the team. Good verbal communication skills and basic computer literacy are essential, and any background or experience with animals will be an advantage.

Responsibilities

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets, and always endeavor to make a difference.

This is a part-time role working 30 hours per week including 1 in 2 Saturdays. Shifts are normally 9 am - 7 pm and you will have a set day off in the week which we can be flexible with!

This role will initially be paid at £11.44 per hour.

Benefits
By joining us, you will be part of a dynamic team dedicated to providing superb standards. We offer a supportive and friendly working environment together with career development opportunities and an excellent package and benefits that includes;

• 28 days holiday per annum, birthday day, and pro-rata bank holidays
• Pension scheme
• Cycle to work scheme
• No OOH
• Exclusive company discounts and rewards - including 20% off at Pets at Home, The Groom Room, and the Vet Group.

Location: RH11 7ST

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves, so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviors, we want to hear from you!