UX/UI Designer

MealSuite; Cambridge; Hybrid; GBP 35,000 - 65,000

Job description

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 170+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.

We’re looking for our next experienced UX/UI Designer to join our Product Team. Reporting to the VP, Product, you’ll be growing and evolving the abilities of the UX/UI team to deliver world-class user experiences.

Here's an example of a day in the life as a UX/UI Designer:

• You lead a call with users to discuss a piece of functionality that isn’t working the way they’d like.
• You conference with a UX/UI Designer colleague on a wireframe that they may be having difficulty with.
• You contribute on a call with end-users to discuss a new feature idea that the Product team is evaluating.
• You collaborate with a Product Manager to offer a usability perspective on a prototype.
• You provide feedback on a feature that has come back from development to ensure users will love it.
• You own and grow the user experience for a new feature that’s being evaluated.
• You work with the UX Researcher to gather information and discuss a new area of our users’ work-lives.
• You add to & modify the existing usability standards to include a new common user experience, such as a notification.

If the below describe your knowledge, experience and character, this role could be for you:

• I have knowledge of UX/UI, gained through 5+ years of experience in the world of SaaS products for a wide scope of stakeholders.
• I have experience building interfaces for both data-driven business stakeholders and usability-focused end-users. I know the difference between the two.
• I have created experiences on multiple form factors, including tablets, phones and laptops.
• I have proven experience using various tools to express my vision and collaborate, such as Figma, FigJam, Axure, Moqups, etc.
• I have experience balancing the needs of 10+ user types within a single software product.
• I have designed experiences for a wide range of user counts, from 10 to 10,000.
• I get most excited about learning new industries and can leverage user feedback to better define user tasks and business needs.
• I’m exceptional at balancing urgent tactical tasks with longer-scope medium- and low-priority strategic tasks.
• I can be flexible with my schedule, including occasional evenings or early mornings to collaborate with teams in different time zones.
• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA.
• I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate.
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills.
• Bonus points if I have experience in one or more of the following areas:
• Institutional dietary and food service operations.
• Electronic Healthcare Records (EHR) systems and/or EHR-integrated systems.
• Menu management systems for healthcare clients.
• Accounting systems and/or supply chains related to the foodservice industry.
• Inventory management systems and analysis methodologies, with an understanding of profitable procurement practices spanning labor cost, raw food cost, GPOs, rebate programs, and volume purchasing.
• Point of Sale (POS) systems and related application integrations such as online ordering, kitchen management systems, digital payments, mobile apps, bookkeeping platforms, and reporting.

This role will require you to work in our office located in Cambridge, ON, up to 2 days a week. More than an hour away from the office location? Apply anyway, and we can talk through your options!

Have we got your attention? Great! Here’s what’s next:

Apply today with your resume and answers to our application questions.

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better. We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person. If there’s a delay in our response, please don’t think we’ve forgotten about you. We may be taking our time to thoroughly review each candidate before deciding who to interview.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [e-mail].