UX/UI Designer

UX/UI Designer
£40-£60k depending on experience
Permanent
Remote/Birmingham office

Overview:
As a UX/UI designer, you will design the end-to-end journeys for the company's suite of B2B applications. As an experienced member of the team, you will work on multiple products and play a lead role in product design and development. You'll be a visible and engaged partner to senior stakeholders around the business and become a trusted advisor on meeting organisational needs and challenges.

You will be a successful and creative designer who is able to solve complex problems using evidence of user needs and organisational outcomes. You can be trusted to make good decisions and can recognise when to ask for further guidance and support.

You will be responsive to new developments within UX design and testing, digital, technology, looking to ensure your programme of work remains innovative and relevant. You will design, agree, implement and advocate for a set of principles, standards and processes for UX design across the suite of applications. You will have a strong and lasting influence on the direction and future of UX design.

Key Responsibilities:

1. Documenting, communicating and implementing UX/UI design standards.
2. Assessing technology based on its impact on users and the business.
3. Leading design and working on complex or systemic projects yourself.
4. Analysing failure within products and designs and identifying root causes for that failure.
5. Identifying opportunities for improvement within existing products and design systems.

Key Activities:

1. Creating, improving and documenting the design of Front End components and complex interactions necessary for users to easily achieve their objectives, while ensuring we meet our corporate objectives.
2. Creating rigorous methodologies to understand, monitor and improve the user experience of our online platforms at granular audience levels as defined by the personas you create and user research you conduct.
3. Devising methods to incorporate emerging technology such as neural networks, large language models, and machine learning into your design processes to aid creativity, productivity and communication.
4. Advising, implementing, leading and supporting in cross-functional and cross-departmental project teams.
5. Ensuring the design system is renewed and maintained to a level that is context agnostic, flexible enough to meet the needs of our various audiences, and robust enough to serve the design needs of the business.
6. Maintaining domain and business knowledge.
7. Identifying and raising defects with platforms, products, practices and processes.
8. Educating and supporting more junior colleagues on all aspects of UX and UI design.
9. Championing your programme of work with senior management.
10. Interpreting evidence-based research and incorporating this into your work.
11. Creating and rapidly iterating prototypes.
12. Identifying and designing new UX patterns and standards.
13. Closely collaborating on designs with developers, other team members, and stakeholders.
14. Putting forward cases for designs with product managers.
15. Understanding and identifying user needs with thorough user research.

Please note, to be considered for this role you MUST be able to provide a portfolio of work, ideally demonstrating experience with B2B applications.

This role is based out of Birmingham however allows flexibility for the successful candidate to be in the office as much or little as they desire.

For further information please contact Jenny Saban on (see below).