UX Researcher – Product Team (UI/UX Team)

Responsibilities

1. Generate actionable insights that both fuel ideation and evaluate product experiences.
2. Conduct user research to understand user needs, behaviours, and motivations, helping to elevate the quality of UX research within the organization.
3. Collaborate with designers, product owners, and our marketing team to inform product development, independently prioritizing, scoping, and planning research activities.
4. Communicate research findings effectively to stakeholders, including clear and concise presentations and reports tailored to different audience levels. Illustrate suggestions in compelling and creative ways.
5. Utilize a range of qualitative and quantitative research methods, extracting meaningful insights from data to inform product decisions.
6. Collect and analyze user behaviour through case studies, surveys, benchmark studies, server logs, and online experiments.
7. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights, and work with a large group of stakeholders.

Job Requirements

Minimum Qualifications:

1. Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
2. 2 years of experience in an applied research setting, or similar.
3. Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
4. Experience with product research either in an end-to-end, usability, or generative setting.
5. Ability to work independently and autonomously.

Preferred Qualifications:

1. 3 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
2. Experience with research in an educational-type environment.
3. Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
4. Proficiency in communicating user research findings with cross-functional partners to drive impact.

Bromcom is an Equal Opportunities Employer.