UX Designer

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At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

The Role: UX Designer

M&G are looking for a talented UX Designer to join their Digital Experience team with a focus on UX and Interaction design to develop powerful journeys across our websites for clients, customers, and advisers.

Key responsibilities:

1. Information Architecture: Develop information architecture for websites to ensure a clear and logical structure.
2. Wireframing and Prototyping: Create wireframes and prototypes to visualise and test design concepts.
3. User Interface Design: Collaborate with the visual design team to create appealing and intuitive user interfaces that align with the brand identity and user goals.
4. Standards & Patterns: Own the over-arching design principles that can be rolled out to teams that cascade the key principles across our digital experience.
5. Design System: Ensure the Design System is maintained to enable collaboration across the overall digital design community.

Day to Day responsibilities:

1. Develop a deep understanding of our customer's pain points and needs.
2. Employ a variety of design techniques, from sketches and wireframes to full-fledged mock-ups and interactive prototypes, ensuring a high-quality, consistent, and seamless experience across both digital and physical products.
3. Lead in user testing and usability studies to explore and validate ideas.
4. Emphasise user-centric design, ensuring that everything we develop resonates with users whilst meeting business objectives.
5. Collaborate closely with engineering, product management, marketing, and community teams to create a unified digital experience, ensuring quality assurance and maintaining visual consistency.

Key knowledge, skills & experience:

For the role of UX Designer, the ideal candidate will demonstrate experience or knowledge in the following areas:

1. Several years of experience in UX and/or product design.
2. Delivering exceptional user experiences across websites focused on achieving design consistency.
3. User research, usability testing, and translating insights into actionable design solutions.
4. Proficiency in design tools and methodologies, including but not limited to Figma, wireframing, workflow diagramming, and prototyping.
5. Exceptional communication and presentation skills, capable of conveying complex design concepts and utilising a blend of qualitative insights and quantitative data to steer design decisions.
6. Autonomous work ethic with an ability to own it now and move it forward together.
7. Strong discipline across web accessibility and usability principles.
8. Strong discipline across the over-arching principles in HCI.
9. Experience in data visualisation would be advantageous.

To apply:

Candidates should note that in applying they will be expected to:

1. Demonstrate their portfolio in delivering successful UX design projects.
2. Demonstrate their experience of working with Agile methodologies and teams.
3. Demonstrate their experience across the end-to-end design process including planning, concepting, prototyping and iterating user-centred products and services.

Work Level: Experienced Colleague

Recruiter: Phoebe Ewers

Closing Date: 18th November 2024

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice, and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability, or long-term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, physical, mental health, or neuro-divergent conditions. We participate in the Disability Confident 'Offer an Interview' scheme, which means that candidates with disabilities or long-term health conditions who meet the minimum criteria of a job will be offered an interview if they 'opt in' to the scheme when applying. These candidates are also supported to ensure they have the best opportunity to demonstrate that they can do the job.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com.