UX Designer

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.

Your role in the team

The User Experience Designer is responsible for leading efforts in applying knowledge of human capabilities, technology, industry design best practices, and standards to create user interfaces for Allstate digital products. As a User Experience Designer Senior Consultant I, you will collaborate on cross-functional teams to drive business outcomes in service of Allstate customers.

Key Responsibilities

• Collaborate with cross-functional teams to design user interfaces that meet customer needs and drive business outcomes.
• Use human-centred design methods and tools to solve problems and create user-centric designs.
• Ensure designs balance user needs, business goals, and technical feasibility.
• Advocate for UX design principles and standards within project teams.
• Communicate design ideas and decisions clearly to both technical and non-technical stakeholders.
• Contribute to design research, usability testing, and iterative design improvements.

Additional Responsibilities for Senior Role:

• Lead end-to-end design efforts, focusing on medium to high-complexity features and projects.
• Independently drive design solutions and implement tactical UX work in collaboration with development teams.
• Conduct and facilitate usability testing, mock-up interviews, heuristic reviews, and other evaluation methods.
• Educate and inform teams on the role of UX design, technical feasibility, and profitability drivers.
• Identify project risks and blockers, taking proactive steps to resolve issues and ensure project timelines are met.
• Mentor junior designers, providing feedback and guidance to support their growth and skill development.
• Advocate for continuous improvement of UX processes within the team.

Essential Skills

• All candidates must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.
• Minimum of 2 years (Consultant) or 3 years (Senior Consultant) of experience in UX design or a related field, with exposure to both visual and interaction design.
• Proficiency in UX design principles, human-centred design methodologies, and industry best practices.
• Strong proficiency with design tools such as Figma, Sketch, Adobe XD, and familiarity with front-end technologies (HTML, CSS, JavaScript).
• Prior experience of presenting design decisions to both technical and non-technical stakeholders.
• Proven experience working within cross-functional teams, actively engaging in design discussions and feedback loops.

Additional criteria for Senior Role:

• Experience in UX design, with proven expertise in leading design projects from concept to implementation.
• Ability to independently analyse and solve complex UX problems, balancing user needs with business and technical constraints.
• Experience mentoring junior designers and leading collaborative design processes.
• Previous demonstrable experience of suggesting and implementing improvements to UX processes and team workflows.

Supervisory Responsibilities

This job does not have supervisory duties.

Joining our team isn’t just a job — it’s an opportunity that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo and where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. With the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change, and give back where they work and live.

What we offer

As Digital DNA’s Workplace of the Year 2020 & 2022 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package, and discounts on gym memberships, public transport, and parking.

Allstate invests heavily in your development. As an employee, you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.

We pride ourselves in providing clear career paths and opportunities for internal mobility, allowing you to further develop within the organisation.

We encourage a better work-life balance, and you’ll have the opportunity to apply for various flexible working arrangements.

Statement on Fair Employment and Equal Opportunities

Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age, or disability.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

Applicants should note Allstate NI completes AccessNI background checks on all candidates offered a position.

Posting End Date: