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Utilities Project Execution Manager
The Utilities Project Execution Manager will be responsible for driving the day-to-day activities of a group of Projects Managers dispersed globally and supporting multiple instrument-based monitoring solutions used in the electrical Transmission and Distribution sector. The key objective is to provide the timely delivery of projects meeting all delivery dates and milestones to a successful project closure.
The role requires interaction and support of other functional groups including sales, quotations, operations, purchasing and field services. There is considerable interface with our customers to ensure we meet all technical specifications requested by the customer and timely delivery of all hardware and supporting documentation. We have customers in over 60 countries and team members on several continents to ensure responsiveness and support within the time zone.
You will lead a team of highly dedicated Projects Team and will be responsible for driving customer success including growth and retention of our business at targeted accounts. This team is considered the talent pool for this organization and has high visibility for professional growth.
Here's where you'll demonstrate your proficiencies:
- Managing the day-to-day operations of the project management team, including assigning tasks, setting priorities, and monitoring progress.
- Ensuring that projects are completed on time, within budget, and to the required quality standards.
- Developing and implementing strategies to improve the efficiency and effectiveness of the project management process.
- Managing relationships with clients, stakeholders, and other project team members to ensure that projects are delivered in accordance with organizational policies and procedures.
- Ensuring compliance with legal and regulatory requirements related to project management.
- Developing and maintaining a database of projects and related documentation.
- Providing guidance and support to project managers to ensure that they have the skills and resources necessary to perform their jobs effectively.
- Reviewing and approving project plans, budgets, and schedules.
- Monitoring and controlling project risks, issues, and changes.
- Developing and maintaining performance metrics to evaluate the effectiveness of the project management team.
- Providing training and professional development opportunities to project managers.
- Collaborating with other departments within the organization to ensure that projects are aligned with overall business objectives.
- Keeping up to date with industry trends and best practices related to project management.
- Performing other duties as assigned by senior management.
This role is office based within the Belfast facility.
- Education: BS degree in Electrical Engineering, Computer Engineering or related field is required. MS degree is preferred.
Skills & Experience
The successful candidate will be able to demonstrate the following skills and experience:
- Minimum of 5 years' experience of leading and managing a group of project managers, ideally with expertise in technical customer service/commercial operations role. Preference will be given to those with knowledge and experience working or serving the utility Transmission, Distribution or Power Generation industries.
- Excellent organizational and leadership skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.
- Good understanding of IT and communication protocols, comfortable around instrumentation and using basic programming tools where necessary.
- Proven track record on how to influence, engage and motivate colleagues and customers to seek out the right solutions.
- Excellent communication skills and the ability to build and maintain strong relationships with clients and stakeholders are also essential.
- Problem solving and advanced troubleshooting skills in technical and process related issues.
- Experience with CRM case management e.g. Salesforce.com and Oracle is preferred.