Used Car Manager for Busy Dealership (Serious Inquiries Only)

Maplecrest Ford Lincoln of Union; Greater London; On-site; GBP 40,000 - 60,000

Job description

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A family-owned business since 1963, Maplecrest Ford Lincoln of Union has earned a reputation as one of the most respected and growth-oriented dealerships in the country. We may boast a bit about how many Ford Motor Company Presidents Awards we've won (20) and the huge number of Ford Certified Senior Master Technicians we have on staff (the highest concentration in the entire U.S.) or the number of recognition awards we've received for outstanding customer service, but that's because we're proud of our company. Achievements like these don't come easily. It takes hard work and an awesome team to accomplish all that.

If you care deeply about delivering superior consumer experiences and excelling in top-notch performance, then please show us what you have and join us because we want you on our team. Please review our open positions and apply to the positions that match your qualifications.

Used Car Manager for Busy Dealership (Serious Inquiries Only)

[MAPLECREST] is looking for a Sales Manager to join our team in our [VAUXHALL] office. The Sales Manager is responsible for setting the goals of the department, understanding the importance of building and maintaining relationships, overseeing the budget, motivating the team, and projecting an environment of continuous learning.

The ideal candidate will provide coaching and leadership to those on the sales team. This role will motivate and guide the team towards reaching all sales goals. He/she will assign territories, report to senior Sales leadership on achievements, and mentor the junior sales team members. This person will also display tremendous leadership experience, strong customer service skills, and proven negotiating skills.

Qualifications:

1. Minimum of three years of experience in automotive sales
2. Proven track record of achieving sales targets and increasing profitability
3. At least one year of prior used vehicle sales experience and a broad knowledge of all types of vehicles
4. Three years of managing inventory at a dealership level
5. Reliable and presentable in business attire, representing in a professional manner
6. Strong work ethic with the ability to work in a fast-paced, results-driven environment
7. Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction
8. Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude
9. Open to constructive feedback to improve performance and development
10. Flexible with work scheduling and availability to work weekends and holidays
11. Strong computer and multitasking skills, including Microsoft Office
12. Ability to operate a clean, organized, presentable workplace with strong attention to detail
13. High school diploma or the equivalent
14. Valid driver’s license and a clean driving record

Responsibilities:

1. Monitor and manage dealership inventory of used car vehicles
2. Daily review of outbound emails & incoming leads on used cars leads in our Eleads CRM
3. Establish standards for appraising and perform the appraising function
4. Strong understanding of market conditions, learning new ways to acquire vehicles
5. Weekly communication with management on trade-in vehicles
6. Help the sales team effectively close customers and build relationships
7. Working knowledge of industry software and inventory management tools and CRM
8. Establish recommended unit sales and dollar gross profit objectives for daily operating control
9. Organize and direct sales meetings, counseling, and training the sales force
10. “Walk the lot” making sure all cars are front-line ready: Year stickers, plate frames, line straight, and adding/removing wholesale units
11. Approve sales contracts and assist in closing
12. Review advertising and promotional plans with salespersons
13. Prepare forecasts for daily operating control
14. The Used Car Manager will continue to nurture the sales team with resources to further their car knowledge with the goal of assisting the customer with a positive car buying experience

Benefits:

1. 401k Plan
2. Paid time off (PTO)
3. Competitive Pay Plans
4. Health Insurance
5. Dental Insurance
6. Vision Plans

Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications, and abilities.

Job Description: The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.