URGENT - House Manager / Family Assistant

MENTORA; London; On-site; GBP 60,000 - 80,000; Full time

Job description

Position: Full-time, Permanent

We are seeking a dedicated and highly organized Family Assistant / House Manager to oversee the day-to-day operations of a HNW family household. This role is crucial for ensuring the smooth running of the family home and meeting all household and family requirements. The ideal candidate will possess strong property management skills, an excellent work ethic, and the ability to manage various tasks simultaneously while maintaining a professional demeanor.

Key Responsibilities:

1. Ensure that the family home is fully functional, comfortable, and operational at all times.
2. Manage and maintain all services and utilities, ensuring that heating, plumbing, and other essential systems are operational.
3. Liaise with utility suppliers to handle contracts, and any issues with services.
4. Oversee the domestic staff, including cleaners, chefs, and other personnel, ensuring that their work meets the highest standards.
5. Organize and manage daily family requirements, handling ad hoc requests, and overseeing household supplies.
6. Supervise and maintain the property’s general upkeep, including gardens and external areas.
7. Ensure the property’s security protocols are in place and followed.
8. Act as the point of contact for vendors, contractors, and service providers, managing any repairs, maintenance, or installation projects.
9. Coordinate with other staff (e.g., personal assistants, nannies) to ensure the smooth running of all family operations.

Job Requirements:

1. Minimum of 2 years of experience as a Family Assistant, House Manager, or in Property Management.
2. Exceptional organizational and time management skills.
3. Strong attention to detail and ability to anticipate needs.
4. Excellent verbal and written communication skills.
5. Experience managing and supervising domestic staff.
6. Ability to handle sensitive information with discretion and confidentiality.
7. Proactive, solution-oriented mindset with the ability to think on your feet.
8. Flexibility to work on a varied schedule as required.
9. Ability to maintain a calm and professional demeanor in all situations.

To Apply:

Please submit your full CV detailing relevant experience. Applications without a full CV will not be considered. We look forward to hearing from you!

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Flexible - Monday to Saturday 40 Hours
Salary: £18 – £25 hourly

About MENTORA:
We are a young, professional firm and a dynamic service platform dedicated to meeting the unique needs of our clients. With a vibrant and dynamic approach we offer a great working environment and opportunities for growth and development.