Upper GI Support Secretary

Job summary

We're looking for an enthusiastic, friendly support secretary to join our Upper GI secretarial team.

You will provide support to our Consultants and Clinical teams through administrative tasks such as audio typing, Choose and Book referrals, organising post and filing - to ensure the department runs smoothly.

The ideal candidate must have a good knowledge of office practices and medical terminology alongside excellent interpersonal skills and be reliable and flexible with the ability to work under pressure and above all be a team player.

We offer training and development opportunities within an established Upper GI secretarial team which sits within the Surgical Secretariat.

Base Location: Poole Hospital

Interview Date: TBC

Main duties of the job

• To support the consultants and consultant secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.
• Deal appropriately with telephone calls from GP's, patients, medical staff, nursing staff, hospital departments etc especially in the absence of the Consultant secretary. Ensure that the telephone is always attended during normal working hours, if only with a message facility in the absence of the post holder. Liaise with General Practitioners regarding patient care and pathways. Liaise with other hospitals and agencies regarding the transfer of patient's ongoing care.
• To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/or validator as necessary.
• Photocopying and general filing to include correspondence, results in hospital notes when required.
• Be responsible for out-going post, meeting afternoon deadline assisting post workers when required.
• To ensure all referrals are collected on a daily basis and distributed to the appropriate clinician without delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Date posted: 24 February 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,071 to £25,674 a year

Contract: Permanent

Working pattern: Part-time

Reference number: 153-SU04211-A

Job locations: Poole Hospital, Poole, BH15 2JB

Job description Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications Essential

• RSA II or equivalent touch typing / computer skills
• Minimum 5 GCSE's including English or equivalent

Experience Essential

• Secretarial experience
• NHS medical secretary experience

Desirable

• UHD experience

Technical Skills Competencies Essential

• Computer literate with word processing experience.

Desirable

• Audio typing
• Experience of Hospital systems: Ecamis and EPR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: University Hospitals Dorset NHS Foundation Trust

Address: Poole Hospital, Poole, BH15 2JB

Employer's website: https://www.uhd.nhs.uk/careers