Undergraduate - Company Vehicle Operations

Undergraduate - Company Vehicle Operations

At Honda, we embrace inclusion in our various policies. Our contracts state that the hours are as required to fulfill the role with a minimum of 35 hours per week, and we offer flexibility for when you work. The regular office hours are 08:00 – 16:00 Monday to Thursday with a half-hour lunch break, and 08:00 – 13:00 on a Friday. However, we offer flexibility with our daily flex-time start of between 07:00 and 11:00, providing that there is no business requirement.

While there is no contractual right to work from home, you can request to work from home for a maximum of 50% of the working days in any one month, again providing there is no business requirement to attend the office.

Role:
The Company Vehicle Operations (CVO) Department in Honda Motor Europe UK is responsible for providing vehicles to associates and their families across all business entities through our competitive schemes. CVO is responsible for ordering associates’ vehicles to delivering as well as all the on-fleet activities.

You will be supporting the department by using various systems to assist with the key activities in delivering a vehicle to an associate. Your role will enable you to communicate with all associates who utilize our scheme across all business entities and to liaise with our logistics department within Automobile on a day-to-day basis.

You will gain experience in:

• Operational support and involvement in key projects including a new system upgrade.
• Implementing improvements in current processes to achieve efficiency and deliver customer (associate) experience.
• Opportunity to present and communicate CVO data reporting, proposals, and recommendations to stakeholders of all levels.

Main Responsibilities:

• Support the CVO Logistics Coordinator with logistical planning, liaising with internal and external suppliers to ensure an efficient process – “Just-In-Time” philosophy.
• Support with the production of sales forecasts working in conjunction with the Supply Planning department to achieve monthly registration targets.
• Project work: Support with finalizing and reviewing the handover process with our external partner at Magnum House.
• Project work: Support with testing and reviewing the Fleetwave (CVO System) system upgrade in 102Ki.
• Working in conjunction with the CVO Logistics Coordinator and the Customer Service Specialists, support with daily Rugby Football Union (RFU) administration and develop a working relationship with the RFU team.
• Support the Customer Service Coordinator on daily associate queries and vehicle repairs.
• Produce vehicle availability lists utilizing our current system to support car ordering for associates.
• Assist in the management of the pool car fleet, issuing new cars and ensuring cars are returned in the correct manner.
• Support the Customer Service Coordinator with on-fleet enquiries and administration such as travel packs, updating Fleetwave with all driver profile information where required.

Qualifications, skills, and experience:
Required:

• Must be an undergraduate, undertaking a business-related degree.
• Organized with the ability to multi-task different priorities effectively.
• Strong communication skills (written and verbal).
• Willing to work in a team and with colleagues from other cultures.
• Proficient in MS Office packages to include PowerPoint and Excel, although training will be provided.
• Experience working in a team.
• Self-motivated with the ability to work on your own initiative.
• Experience working in a customer-focused role.

Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants, and visitors. Honda also encourages respect for individual differences and talents while making full use of one's own abilities, based on Honda's philosophy of respect for the individual.

At Honda, we value and celebrate diversity and are committed to being a fair, non-discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognize that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda's core values and lived out in the way we work and respect each other.

This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains, and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability, or any other protected characteristic.