UK Site Quality Assurance Manager Colchester

Bulk; Essex; On-site; GBP 30,000 - 60,000; Full time

Job description

ARE HIRING UK SITE QUALITY ASSURANCE MANAGER

Bulk is on an incredible journey, with a mission to move the business from a manufacturing-led retailer to a destination brand for active nutrition. We are shaking up the sports nutrition industry through disruptive marketing campaigns that help people think differently about our brand - and we want you to be a part of it!

We want passionate risk-takers. We want people that like to challenge our thinking. We want people that live and breathe digital and have an affinity to the world of nutrition, health, fitness, and sports.

IN A NUTSHELL
The UK Site Quality Assurance Manager is accountable for implementing, maintaining, and evolving the site's Quality Management system. Collaboration with the EU Site Quality Assurance Supervisor to adopt a centralised approach, whenever feasible, is essential.
This role reports to Bulk's Head of Technical, with a dotted line into the Global Technical Services Manager. This is an excellent opportunity for a motivated individual to make a real impact on the business. The successful candidate will be a detail-oriented critical thinker, commercially minded, passionate about factory technical, and committed to upholding our company's values.

WHAT WILL YOU BE DOING?

• Oversee and implement the Quality Management System, while proactively suggesting improvements.
• Create and maintain allergen cleaning validation programmes.
• Develop and implement a product testing and environmental monitoring plan.
• Ensure accurate recording of results and implement corrective actions when results fall outside of specifications.
• Manage internal audits, and lead continuous improvement of the quality management system.
• Ensure effective management of expectations, non-conformances, and recommendations.
• Spearhead continuous improvement initiatives with a focus on both technical and commercial aspects.
• Collaborate with internal teams to foster a strong quality culture.
• Establish and maintain close working relationships with cross-functional teams to ensure technical expectations are met.
• Oversee and manage the food safety plan (HACCP).
• Develop and implement processes to enhance plant hygiene and GMP.
• Monitor customer feedback to ensure high product quality and report any trends in customer complaints.
• Support operations in preventing failures by analyzing trends and providing advice on short-term and long-term solutions.
• Identify, document, and implement areas for improvement using a risk assessment approach within the Technical function.
• Manage the pest control contract for the Colchester site.
• Provide support to the EU facility in cases of staff absence.
• Deliver operational OKRs and develop team OKRs.
• Provide support to Bulk's Head of Technical as needed.

WHAT ARE WE LOOKING FOR?

• Ideally, you'll hold a bachelor's degree or equivalent in a food industry-related field.
• 5+ years of experience managing within the technical department.
• Level 3 (or higher) Food Hygiene and HACCP qualifications.
• Strong problem-solving, crisis, and incident management skills.
• Excellent management and communication skills with the ability to develop and inspire team members.
• A strategic perspective, demonstrate sound business judgment and exercise prudence in decision-making.
• Lead auditor training qualification will be a big plus!

WHAT ARE THE GAINS?

• A day off to celebrate your Birthday.
• PerkBox Subscription.
• 60% discount on all Bulk products.
• Teammate Pension Scheme.
• Life Assurance.
• Medicash.
• A day off for Volunteering (optional).
• Cycle to Work Scheme.
• Enhanced Maternity & Paternity leave and workplace nursery scheme.
• Bulk Pantry.

LOCATION: Colchester

OUR COMMITMENT
Bulk is a place where employees have a voice fundamental to our success as a business. Building a diverse and inclusive team enables us to reach and connect with our global customers, from developing delicious recipes to how our brand is built and perceived.

Regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any protected characteristic, if you are a passionate risk-taker and eager to make a difference in sports nutrition, we want to hear from you. We know that a CV doesn't begin to scratch the surface, and that the things that make you who you are could be a real game-changer for us. We are proud to be an equal opportunities employer.

PRIVACY
Bulk takes your privacy seriously and will only use your personal information to administer your application for this role. When you apply, we shall process your details for this vacancy only and we will not pass your details onto a third party. We may contact you by email, text or telephone about the progress of your application. This processing is conducted lawfully on the basis of legitimate interests.