UK Network Planning Commercial Air & Linehaul Manager

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Hours: Monday - Friday 0800 - 1630, with flexibility required

Location: DHL Aviation at London Heathrow Airport

Grade: J

Department: UK Network Planning

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we've an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance Annual bonus up to 11% (depending on company performance)
• Free onsite parking
• My DHL Rewards (discount, saving, cash back at over 3000 retailers)
• Pension Scheme with up to 6% company contribution
• DHL Share Purchase Plan (after 3 months)
• Private Medical Scheme (after 12 months)
• Access to Occupational Health
• Enhanced Maternity pay (after 12 months)
• Cycle to Work scheme
• CIS Induction - a week's all expenses paid induction to our Company Values!
• HealthyMinds - Employee Assistance Programme

Key responsibilities:

• Daily LHRHUB capacity management
• Daily warehouse walkaround and liaising with operation supervisors
• Booking checks
• Daily airline capacity management (increase/decrease capacity)
• NRU & FTR updates
• Liaising with NCC for airline handling instructions
• Schedule changes (summer/winter)
• CALMS & RAFI daily changes
• Flight sheet allocation and daily update creation
• Performance reporting tasks (e.g., daily operations brief)
• Contingency planning
• Mid-term forecasting and capacity management
• Airline meetings
• Local stakeholder meetings with operational teams

You'll bring to this role:

• A safety first attitude. You must conduct yourself in an orderly manner within the workplace, ensuring that correct uniform and PPE is worn when required.
• Strong planning knowledge
• Exceptional negotiation skills
• Experience in route planning & fleet management
• Well-versed in industry regulations & standards
• A proven track record in negotiations, particularly in managing contracts, partnerships, or service agreements
• Customer service or sales experience within the airline sector is essential
• A focus on developing and maintaining client relationships, handling customer inquiries, and driving sales growth.
• DHL Network Operational Experience or Knowledge
• Grade C / Grade 4 English and Maths GCSE or Equivalent

Applications: To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.

Closing date: 2nd January

Our recruitment process at DHL Aviation

From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we'd ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.

Next steps: Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our HR Recruitment team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us via hguktalent@dhl.com

Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.