UK Hostels Sales Manager

Grupo SmartRental; United Kingdom; Hybrid; GBP 25,000 - 45,000

Job description

Join our SmartRental team!

SmartRental Group , is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.

Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.

With more than 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences and luxury residences for the elderly.

Our portfolio has brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca and Lemonade, covering various vertical markets in the Living and Hospitality sector.

What will you do?

• Develop and implement targeted sales strategies to attract new hostel guests and group bookings.
• Build and maintain strong relationships with current clients, ensuring satisfaction and repeat business, particularly with backpackers, groups, and long-term stays.
• Identify emerging trends and opportunities in the hostel and budget accommodation market.
• Work closely with operations and marketing teams to ensure an excellent customer experience and streamline booking processes.
• Attend industry events, travel fairs, and networking meetings to promote the hostel’s offerings and expand its market presence.
• Negotiate contracts with group leaders, travel agents, and corporate clients while ensuring the balance between guest satisfaction and hostel profitability.
• Assist with groups inquiries, follow-ups, and maintaining an updated database of quotes and clients.

What do we look for?

• At least 2 years of proven experience in sales within the hostel, budget accommodation, or tourism sector.
• Academic background in business, tourism, or hospitality is preferred.
• Knowledge and experience working with group bookings, international travelers, and the specific needs of hostel guests.
• Strong communication and negotiation skills, with the ability to create lasting relationships with a diverse clientele.
• Ability to thrive in a fast-paced, high-pressure environment with a results-driven mindset.
• Proficiency in office software (Excel, Word, etc.) and familiarity with hostel booking systems.
• Fluency in English (both written and spoken); additional languages are a plus.
• Availability to travel for business development and promotional events.
• A passion for the hospitality industry and motivation for personal and professional growth.

What do we offer?

• Competitive salary.
• Possibility of professional development and growth within an expanding company.
• Discounts on our hotels, restaurants, and events.
• Possibility to work remotely.Preferably based in Manchester, Liverpool, or Birmingham to best connect with our key markets.