UK Credit Controller

Walker's Shortbread; Aberlour; On-site; GBP 25,000 - 35,000; Full time

Job description

About The Role

The UK Credit Controller, working closely with the International Credit Controller, will be responsible for managing the Company’s credit control processes and administrative functions associated with the role, ensuring timely payments of outstanding invoices and maintaining positive relationships with internal and external customers. This role is crucial to maintaining the financial health of the Company and requires an individual with strong analytical skills and excellent communication abilities.

This role would be well suited to individuals with experience in Credit Control. However, we also welcome applications from candidates with a strong administrative background and transferable skills, who are keen to develop a career in Finance.

DUTIES & RESPONSIBILITIES

Finance Administration:

1. Reconciliation of UK bank statements, including the cashbook posting of receipts.
2. Posting of all receipts including vending machines, canteen and shop income.
3. Preparation of banking slips for cashing in of cheques.
4. Allocation of customer payments and deductions on account.
5. Manual raising of sundry invoices and credits for customer accounts.
6. Maintain mailboxes and ensure all documentation correctly filed.

Credit Control Management:

1. Monitor and manage the Company’s UK customer accounts receivable ledger.
2. Ensure the timely collection of payments from customers.
3. Support of International Credit Control as and when required.

Invoice Management:

1. Support Account Managers to resolve any invoice discrepancies or disputes with customers.
2. Maintain accurate records of all communications and transactions.

Debt Recovery:

1. Implement and manage debt recovery procedures.
2. Liaise with external debt recovery agencies for escalated cases as required.

Customer Relationships Management:

1. Build and maintain strong relationships with Account Managers (internal customers) and customers of the business.
2. Address customer inquiries and issues related to credit and payments promptly.
3. Engage in regular phone call conversations with customers.

Reporting and Analysis:

1. Prepare regular reports on outstanding debts, payment trends and credit control performance.

REQUIREMENTS

Experience:

1. Previous experience within a Finance department.
2. Understanding of credit control processes and accounts receivable.

Skills:

1. Excellent numerical and analytical skills.
2. Strong diligence and accuracy.
3. Microsoft Office experience, particularly Word and Excel.

Communication:

1. Clear and professional communication skills.
2. Confidence in handling customer queries and payment discussions.

Personal Attributes:

1. Self-motivated with a proactive approach.
2. Strong organisational and time management skills.
3. Ability to work under pressure and meet tight deadlines.

Other Requirements:

1. Willingness to collaborate with colleagues across departments.

Why Join Us:

• 25% employee discount when purchasing our product from our own shops
• Auto-enrolment into our pension scheme after 3 months
• Life Assurance
• Generous holiday allowance which increases with length of service
• Subsidised employee canteen services
• Onsite Occupational Health and Well-being benefits
• Long Service Awards
• Family/Maternity/Paternity leave

About Us

Our people have always been at the heart of everything we do, and without them, we couldn't be Scotland at its finest. Proving good, reliable employment to our local community has been at the core of Walker's values since the very beginning. We are committed to Equal Opportunities for all, proudly a Disability Confident and Young Person's Guarantee employer. We can't wait to have you as part of our team.