UK Business Analyst

The Hagerty Group, LLC; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job description

As a growth focused Business Analyst, you will be at the forefront of our growing international product function, spearheading growth by crafting insights and strategic initiatives through the analysis of product and customer data. Your role will be instrumental in supporting the launch of new products and driving excellence and continuous improvement in our existing offerings. Through meaningful data-driven strategies, you will contribute to the achievement of both substantial and profitable growth. Your collaboration with stakeholders across business units will be pivotal, ensuring effective communication with production, managerial, and executive teams.

Ready to get in the driver's seat? Join us!

What you'll do

• Evaluate, analyse, and communicate systems requirements, maintaining detailed documentation.
• Analyse product and platform performance and translate data into actionable insights.
• Identify opportunities for process optimization and efficiency improvements within and across departments.
• Gather feedback from customer-facing teams, analyse customer experience data, and recommend improvements.
• Perform thorough quality assurance at every stage of systems development for optimal efficiency.
• Determine and develop user requirements to ensure maximum usability of systems in production.
• Stay informed about industry trends, market changes, and conduct competitor analysis for differentiation.
• Collaborate with data management teams to define data requirements and improve data quality.
• Work closely with stakeholders to understand changes' impact and develop change management strategies.
• Act as a bridge between technical and non-technical stakeholders.
• Identify potential risks related to systems, processes, or projects and develop mitigation strategies.

This might describe you

• Data Analysis or Business Analytics Certification is preferred.
• Proficiency in using data analysis tools such as Microsoft Excel, SQL, and data visualization tools like Tableau or Power BI.
• Understanding of database concepts and the ability to query databases for data extraction and analysis.
• Familiarity with basic statistical concepts and the ability to perform statistical analysis for data interpretation.
• Strong critical thinking skills to analyse sophisticated business processes and data sets.
• Meticulous attention to detail when collecting, analysing, and presenting data.
• Strong problem-solving skills to identify issues, analyse root causes, and propose solutions.

Required:

• Experience in a regulated industry with awareness of compliance requirements.
• Proven analytical abilities and experience in generating process documentation and reports.
• Ability to draft and deliver high-level communications, including executive summaries of large projects and their related risks, rewards, and costs.
• Understanding of all phases of the product lifecycle.
• Experience in researching systems issues and products.

Other things to note

• This position can be worked remotely within the United Kingdom.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable.

Say hello to Hagerty

Hagerty is an automotive enthusiast brand and the world's largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.

Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!