TUI Retail ManagerTamworth, Vereinigtes Königreichvor OrtTamworth, Vereinigtes Königreich

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Client:

TUI

Location:

Staffordshire, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

84707180676e

Job Views:

8

Posted:

03.03.2025

Expiry Date:

17.04.2025

Job Description:

ABOUT THE JOB

• Lead by example and role model company values to inspire your team whilst embracing change and rising to the challenges that this role brings.
• You will support and develop your team to be proactive, investigate and resolve every question or complaint; however, if things don’t go quite right, you’ll be confident to step in and take ownership.
• Recruit, nurture, and retain top talent whilst sharing a great amount of fun.
• You’ll use customer feedback and insight to spot trends, challenge the way we work, and find new ways to improve customer satisfaction and loyalty to grow our business.
• Technology is evolving every day, so is TUI. By providing you with the best tools, your personality and experience will support you to coach, develop, and performance-manage your team whilst setting high performance standards that drive engagement.
• Drive your team to exceed company sales and service objectives; in Retail, we call it ‘Smashing your Targets’.

ABOUT YOU

• A proven passion for leading by example and delivering excellent customer service.
• A confident and fun motivator with the drive to exceed targets and overcome challenges.
• Skilled to coach, develop, and performance manage a team to retain talent.
• A fair and inclusive management style that understands our people are our most valuable asset.
• An organised individual who takes pride in their work and responsibility for their own development.
• Confident to balance accounts, comply with company policies and procedures, and responsible for managing every aspect of your store.
• Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance.

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts, special offers, and the ability to purchase additional ‘TUI time off’.
• Competitive salary with a commission scheme that rewards you for exceeding targets & discretionary bonus.
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community, and Career.
• Excellent rates with foreign exchange and discounts with retailers.
• Discovery day – time to spend working at a local charity or community.
• Investment in your development, starting with an interactive web-based workbook alongside your store induction.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us, simply visit our website.

If you require any further information regarding this opportunity, please email us.