This role is a unique opportunity to make a significant impact on the lives of children with life-shortening conditions and their families. As Trust Director, you will be instrumental in delivering our strategic goals, supported by an experienced Senior Management Team and Board of Trustees.
The Trust Director will balance leading the team, engaging directly with families, and representing James Hopkins Trust on a local and national stage. While clinical experience is not essential, you will be expected to grow and stay informed about trends and issues in the care of children with complex health conditions. You will lead a team that is deeply committed to their mission, and the Board of Trustees will support you in driving the organisation forward.
This is a critical appointment for a cherished charity serving the population of Gloucestershire. This role provides an opportunity for the successful candidate to ensure the charity continues to thrive and expand its reach, making a profound difference to the children and families we serve.
Main duties of the job
The successful candidate will have a proven track record of strategic leadership within a small charity with strong communication and networking skills. You will ideally be qualified to be able to be the Nominated Individual for the CQC Registration and be the Registered Manager with knowledge of the national and local health and social care agendas.
Job responsibilities
The Trust Director will structure the day to day operation of James Hopkins Trust by delegating appropriate authority to department managers. This will ensure that the Trust Director can focus on addressing and meeting the Trust's set strategic goals, specifically around the use of systems, processes and services, enabling James Hopkins Trust to achieve its aims of providing respite care for life-limited and life-threatened children in Gloucestershire. The role will include the management and delivery of:
- Strategy, planning and project management
- Business and financial planning
- Governance and compliance
- Human resources
- Communications
- Systems and procedures
- Facilities management
- Safe, effective and family-led nursing practice and care
Key responsibilities and accountabilities
Strategy and Planning
- To develop the charity's strategic business plan, in response to key strengths, weaknesses, opportunities and threats.
- To deliver the outcomes of our priority aims and objectives through the measurement of our KPIs whilst leading the continual implementation of the Trust's Vision, Mission and Values.
- Manage the charity effectively, ensuring that its financial security, asset management and risk appraisal is maintained and enhanced.
- Take overall responsibility for achieving, monitoring and reporting on performance against targets in all areas of the Trust's activities, taking appropriate action as required.
- Develop a culture of continuous improvement throughout all aspects of the Trust's work.
Business and Financial Planning
- To oversee the preparation of the income and expenditure reports to the Board of Trustees.
- To oversee the reporting, book-keeping and accounting processes of the charity including the annual report and accounts ensuring compliance with all regulatory and legal requirements.
- To ensure the accurate recording and allocating of all income and expenditure and ensure that office overheads/budgets remain within target, liaising with suppliers to ensure cost and service efficiencies.
- To be accountable to the Trustees for the overall financial health of James Hopkins Trust ensuring that new funding opportunities are pursued.
- Procure competitive bids for services and goods with appropriate financial agreements whilst ensuring transparency within the limits of the Trust Manager's authorisation.
HR
- To review existing HR policies and procedures to ensure accurate information is being used and applied.
- Oversee the recruitment process for new staff including reviewing job descriptions, placing adverts, managing applications, short listing, interviewing, appointment and induction.
- To oversee the development of the Trust's performance management system.
- To manage and mentor the Charity Manager & Nursing Manager to realise their individual potential and development needs who in turn will ensure James Hopkins Trust is a well-run organisation where colleagues feel valued and able to work effectively as laid out in our Vision, Mission and Values.
- Inspire and support the wider team to meet targets and to understand how their contribution is vital to achieving wider strategic aims.
- Ensure there are clear lines of accountability and responsibility across the team which foster and maintain effective working relationships for the organisation.
Communications
- Maintain effective processes to ensure internal communications within the Trust are maintained.
- Act as point of contact for internal queries on issues when the Charity Manager or Nursing Manager is unavailable.
- Oversee the production of the charity's bi-annual newsletter, as well as other communications via post, the website, and social networking sites.
- Approve the content for James Hopkins Trust's website ensuring it is relevant, engaging and up to date.
Systems and Procedures
- To ensure that James Hopkins Trust's activities meet with organisational requirements for quality management, health and safety, legal stipulations, ethical policies and general duty of care.
- To oversee the Trust's complaints procedure, responding to complaints as required.
- To develop and maintain James Hopkins Trust's risk management & contingency procedures.
- To oversee the maintenance of the THANKQ (fundraising database) systems and procedures.
Facilities Management
- To ensure that the building and grounds are properly maintained and are fit for purpose and managed consistently within legislative requirements.
- Oversee the JHT Fundraising Strategy to build a sustainable programme of individual, corporate, legacy and trust donations, to ensure a long-term sustainable income.
- Hold strategic responsibility for the delivery of the annual income of over £800k per year to agreed expenditure budgets.
- Support the Charity Manager to seek out and develop new income streams and products ensuring future income streams and resources.
- Support the Charity Manager in building strong relationships with a range of potential funders and oversee shaping and writing of major grant applications.
Nursing
- Oversee that clinical governance and all regulated activity is managed appropriately.
- Ensure all expenditure on respite is managed within budget.
- Support the Nursing Manager in building strong relationships and lines of communication with local commissioning groups to ensure appropriate payment rates for our services.
- Provide ongoing support to the Nursing Manager to ensure all respite allocation is reviewed and assessed fairly in a timely manner.
- Oversee the Charitable constitution is upheld within the services we provide.
- Be the nominated individual for CQC.
- Be one of the named point of contacts for OFSTED.
General management
- Responsible for ensuring the personal health and safety of all staff is maintained by following safe systems of work, and by meeting the requirements of the health and safety policy.
- Ensuring that the Trust's equality policies are followed and actively practice inclusion within all areas of James Hopkins Trust.
- Reading and responding to all shared internal communications and information.
- Participating in James Hopkins Trust's agreed performance appraisal system.
- Ensuring that all resources (including IT hardware and software) are used safely, legally and efficiently.
- Develop excellent working relationships within all areas of James Hopkins Trust, liaising with families, nurses, volunteers and charity staff as necessary to support our strategic aims.
- Work within The Trust's policies, processes and procedures at all times.
Person Specification
Experience
- Significant senior management experience in a commercial/charity organisation.
- Strong leadership style with experience in successfully managing and communicating organisational change.
- Experience of effective partnership working and development and external relationship management.
- Successfully set annual spending budgets.
- Financial management skills including budgeting and delivery of cost and income targets.
- Robust approach to governance, controls and definition/implementation of new processes. Experience of financial and risk management.
- Proven experience managing a number of projects running simultaneously.
- Knowledge of CQC and OFSTED requirements.
- Experience within the past three years of Charity Governance, policies and statutory requirements.
- Working alongside a Board of Trustees.
Qualifications
- Degree (although significant relevant experience may compensate).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£48,000 to £53,000 a year, subject to experience.