Trilingual Customer Service Advisor

A well-established and award-winning company with international operations.

Trilingual Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford
Hybrid working available
Ref: 8170F

Main Duties:

1. To provide excellent customer service and administrative support.
2. To manage the ordering process from initial enquiry to delivery.
3. To manage existing accounts and client contract information.
4. To manage credit or debit notes.
5. To coordinate deliveries in line with client requirements and update clients accordingly.
6. To liaise with other departments regarding client requirements or changes.
7. To respond to incoming enquiries and provide excellent customer service.

Candidate's Profile:

1. Fluent in French AND another European language (written and spoken) – Essential
2. Previous experience in customer service and/or sales support – Essential
3. Proactive, confident and dynamic personality.
4. Excellent communication skills and a team player.
5. Computer literate (MS Office, Internet).
6. Able to work in a fast-paced environment.