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Tri-Lingual Customer Service Advisor

TN United Kingdom

Rugby

Hybrid

GBP 40,000 - 60,000

Yesterday
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Job summary

An established industry player is seeking a Tri-Lingual Customer Service Advisor to join their dynamic team in Rugby. This role involves assisting stranded drivers across Europe, booking accommodations, and coordinating with repair centers. The ideal candidate must be fluent in English, French, and Spanish, demonstrating excellent customer service skills. With a rotating shift pattern and hybrid working options after probation, this position offers competitive pay and a supportive environment for career growth. If you're passionate about helping others and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Weekly Pay

Support from Manager

Job Security

Career Advancement Opportunities

Qualifications

  • Must be tri-lingual (English, French, Spanish) for customer service.
  • Experience in handling inbound calls and booking accommodations.

Responsibilities

  • Manage calls from stranded drivers and arrange vehicle recovery.
  • Follow processes for handling customer inquiries effectively.

Skills

Fluent in French

Fluent in Spanish

Fluent in English

Customer Service Skills

Tools

Email Communication

Job description

Client:

SolviT Recruitment LTD

Location:

Rugby, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

e8257b1e656c

Job Views:

8

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Tri-Lingual Customer Service Advisor
Rugby
Rotating Shift (8-hour shift between 6 am and Midnight via a Rota System)
Hybrid working AFTER probation has been passed
£12.83 + shift allowance when on the shift pattern

STOP: candidate MUST speak fluent French, Spanish & English (ALL 3 - This is Tri-Lingual)

We are looking for a Tri-Lingual Customer Service Advisor who can work rotating shifts at a busy distribution centre that deals with commercial vehicle breakdowns all over Europe.

You will be taking calls from stranded drivers, booking accommodation, speaking to repair centres, or arranging the recovery of vehicles within Europe.

There will be computer use, so sending and receiving email, many inbound calls, and a process to follow when it comes to dealing with these calls.

To be considered, it is VITAL that you speak the 3 languages (English, French, and Spanish - all 3).

In return, this role offers you:

  1. £12.83 per hour (rising when on the rotating shift)
  2. Weekly pay via SolviT Recruitment LTD.
  3. Lots of support from a great departmental manager.
  4. Job security.
  5. A nice career ladder to climb.

APPLY NOW

Applying is easy, just respond back to this advert with your CV clearly showing the skills/experience needed and we will be in touch.

Everyone will receive a reply but please ensure you have read the job advert in full, you have the 3 languages needed, and that you pick up the phone when we call from a 01455 number.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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Tri-Lingual Customer Service Advisor

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Yesterday
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