Treasury & Investment Support Analyst - Technology

Treasury & Investment Support Analyst - Technology

Job Description

Treasury and Investment Support Analyst - Technology

Location: London, UK (Hybrid Working)
Department: Technology Services - Fund Services
Reports to: Senior Manager, Investment Platforms
Employment Type: Full-Time

Join a global organisation that is dedicated to providing cutting-edge technology solutions in the financial sector. Be part of a collaborative, innovative, and supportive work environment, focusing on advancing and maintaining critical technology platforms used in investments and treasury operations.

At AustralianSuper, we go beyond being a financial institution; we are a technology-driven team that empowers millions to secure their financial futures. As a Treasury and Investment Support Analyst, you will work within a technology-focused role, driving the performance and reliability of our investment systems. We operate in a flexible and inclusive environment, offering you opportunities to grow your skills while working on essential technology in a leading investment organisation.

Who are we?

AustralianSuper is one of the world's largest pension funds, ranked in the top 20 globally, with over £160bn in assets under management. Our UK operations play a critical role in supporting the global technology infrastructure that powers our investment activities. Our focus is on leveraging advanced platforms to keep pace with industry advancements and respond to evolving regulatory, technological, and member needs.

The Role:

We are seeking a Treasury and Investment Support Analyst to deliver vital technical support for key investment platforms, such as Calypso, BlackRock Aladdin, Bloomberg, and Refinitiv. Your role will be to ensure these systems run smoothly, contributing directly to our investment operations. This is a technology-focused role, requiring prior experience in the IT support and maintenance of investment systems. Please note, this is not a finance or treasury specialist position, and we are specifically seeking candidates with a background in technology support for financial platforms.

Key Responsibilities:

Investment Platform Support

1. Provide hands-on technical support and maintenance for critical investment technology applications.
2. Manage and resolve incidents efficiently, ensuring service level agreements (SLAs) are met.
3. Collaborate with Investment and Operations teams to diagnose and resolve technology-related issues impacting business processes.
4. Conduct system health checks, manage configurations, and oversee user access to ensure platform integrity.
5. Participate in system upgrades, configuration changes, and testing, coordinating with global teams to deliver seamless 24/7 support.
6. Develop and maintain comprehensive documentation for support processes and proactively seek improvements.

Who We're Looking For:

We are looking for a technology professional who excels at problem-solving and thrives on the challenges of a dynamic environment. You have in-depth experience working with capital markets systems and are skilled in the technical support of platforms like Calypso, Aladdin, and Bloomberg. You are knowledgeable about complex financial instruments such as Money Markets, FX, Derivatives, and Bonds, and you understand their technological integration within treasury and liquidity management systems.

Beyond your technical skills, your proactive and collaborative approach sets you apart. You can effectively manage multiple tasks and are as comfortable solving urgent system issues as you are driving long-term enhancements and optimisations.

Why Join Us?

At AustralianSuper, you'll be part of an inclusive and global technology team committed to continuous improvement. We offer a supportive environment where you can advance your technical expertise, with opportunities for professional development and flexible work arrangements.

Our core values - Energy, Integrity, Generosity of Spirit, and Excellent Outcomes - drive everything we do. We are dedicated to fostering a work culture where everyone has the opportunity to thrive and succeed.

What's Next?

If our values resonate with you and you are passionate about working on critical investment technologies in a fast-paced, evolving environment, we encourage you to apply. We offer a comprehensive benefits package, including generous leave entitlements, leading pension contributions, and health insurance.

AustralianSuper is committed to fostering diversity and inclusion. If you require any reasonable adjustments during the recruitment process or in the role itself, please let our recruitment team know.

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