Travelling Logistics Manager – Private Family Office

SORTED Personal Management; London; On-site; GBP 100,000 - 125,000; Full time

Job description

We are looking for a highly disciplined, discreet, and hands-on Travelling Logistics Manager for a private Family Office to manage complex private travel for a high-profile family. This role involves overseeing private jet arrangements, staff movements, and luggage logistics across multiple countries, often on short notice.

A background in the military with at least 5 years of operational logistics experience or in previous logistics role is strongly preferred. The successful candidate must be comfortable working across time zones, managing real-time WhatsApp communications, and accompanying the family for extended periods (up to 6 weeks) with a 24/7 operational mindset.

Hours: Full time with out of hours support

Location: Global, but based from the UK (with coordination base in Mumbai)

Salary: Dependent on experience

Start Date: ASAP

Interviewing: Immediate

Responsibilities include, but not limited to:

1. Staff & Support Coordination
2. Private Family Travel Coordination

• Plan and oversee all aspects of private jet travel, including schedules, ground handling, customs clearance, and VIP airport services.
• Work closely with aviation teams, security, and pilots to ensure secure and efficient family travel.
• Maintain absolute discretion and situational awareness throughout.

Ground Logistics & On-the-Move Operations

• Arrange seamless ground transfers for the family and staff at each destination, with focus on comfort, security, and timeliness.
• Prepare accommodation setups in advance, including family-specific requirements (children’s needs, dietary items, preferred layouts).
• Handle hotel, villa, or residence logistics: check-ins, advance setup, rooming plans, and special requests.
• Schedule and manage travel for nannies, tutors, chefs, security personnel, and other household staff.
• Track and coordinate all travel documents and entry requirements for each staff member.
• Ensure synchronized movements across all parties using real-time communication tools.

Luggage & Asset Management

• Lead the packing and transfer process for personal and sensitive items, including children’s belongings, medical equipment, and high-value goods.
• Supervise baggage movement globally, coordinating with customs, shipping agents, and ground handlers as needed.
• Maintain inventories and ensure nothing is lost, delayed, or mishandled.

Real-Time Communication & Coordination

• Operate as the central hub of communication using WhatsApp and other real-time tools to coordinate across global teams and time zones.
• Provide immediate troubleshooting and decision-making while on the move.
• Maintain clear, calm, and professional communication even in high-pressure or rapidly changing scenarios.

Candidates must be / have:

• Minimum 5 years of hands-on experience in logistics, ideally with a focus on high-pressure, international operations.
• Ex-military background strongly preferred, with proven experience managing personnel and assets across multiple environments.
• Experience supporting UHNW families or private principals is highly desirable.
• Comfortable being abroad for up to 6 weeks at a time, with full-time availability and a “no-task-too-small” mindset.
• Highly organized, solutions-oriented, and unflappable under pressure.
• Fluent in English; confident managing global communication and fast-paced itineraries.
• Competent with WhatsApp, Excel, travel tools, and live coordination apps.

PLEASE NOTE

We receive a considerable amount of applications for every position and there is tough competition in the employment market. In order to process your application as efficiently as possible, please note the following requests to aide your application:

• Detail your relevant experience in a Cover Letter and include this on an up to date CV
• Quote your required salary
• Confirm your availability for interview and when you could start a new role
• If you can forward references to us, these can only strengthen your application

The more information you can provide, the better we can demonstrate to the client that you are exactly what they are looking for and send your CV on quickly.

Please note that these instructions apply to ALL candidates and applications that do not meet these criteria may not be considered.