Travel team Officer

Travel Team Officer
We are looking for a Travel Team Officer to work with one of our public sector clients and assist in supporting the travel requirements for a worldwide IT rollout.
This is a hybrid working role with the expectancy to attend the office based in Milton Keynes 3 days a week and work from home 2 days.
This is a 6 month temporary position (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

37 hours per week between 08:00am - 18:00pm Mon - Fri.

Pay rate £14.32 per hour.

Key Responsibilities

1. Act as the point of contact between travelers, associated support functions and the travel provider to manage, support and arrange travel requests, escalating as appropriate.
2. Ensure travel options meet customer requirements and are in line with the booking process and travel policy.
3. Evaluate travel routes and provide recommendations that show value for money and efficiencies where possible.
4. Accurately maintain records within the team and databases including trip files, visa and passport database.
5. Day-to-day management of own workload, prioritising work efficiently and effectively to ensure all deadlines are successfully met.
6. Follow agreed processes, flag irregularities and escalate issues.
7. Continually ensure value for money, offering appropriate challenge to colleagues and third party suppliers where necessary.
8. Booking of travel using FCM ensuring duty of care to travelling staff.

Skills and Experience Required

1. Planning and organising.
2. Customer service.
3. Administrative/secretariat.
4. Financial management.
5. Customer/supplier relationship management.
6. Stakeholder management.
7. Effective communication skills to build relationships with a range of people at all levels of seniority, explain processes and ensure colleagues adhere to them.
8. Able to understand and follow processes and guidelines.
9. Effective time management skills; able to plan and organise activities effectively and meet deadlines.
10. High attention to detail and accuracy in record-keeping.

Please note that successful applicants will need to pass a Higher Security check.