Travel Administrator

Travel Trade Recruitment; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job description

I have a fantastic opportunity for a Travel Administrator with a keen eye for detail to join an established travel company in Hertfordshire.

As a Travel Administrator you will be dealing with back-office amendments and providing an excellent customer service. If you are looking for a new challenge and to further your Operations experience within the travel industry, please apply now!

DUTIES AND RESPONSIBILITIES:

• Dealing with changes and amendments to bookings
• Liaising with suppliers regarding reservations
• Delivering first class, professional customer service
• Dealing with queries from customers via telephone, email, chat or social media
• Resolve customer queries regarding products and services quickly and efficiently
• Taking ownership to provide suitable solutions to problems
• Enhance the customer experience at all times
• Obtaining customer information to complete bookings to a high standard

EXPERINCE REQUIRED:

• Excellent geographical knowledge
• Previous travel industry experience
• Excellent attention to detail and accuracy
• Willingness to support other team members
• Experience in dealing with both customers and suppliers
• Excellent communication skills and telephone manner
• Able to work on own initiative and take ownership for completing tasks
• Good knowledge of MS Word and MS Excel

THE PACKAGE:

• Successful applicant can expect a competitive package of £25,000
• Monday - Friday: 9.30am - 5pm
• Part time or Full Time

Interested?

If you have previous travel sales experience and would like to be considered for this excellent opportunity please send your CV to [e-mail] or click on Apply and follow the on-screen instructions.