Travel Administration Support Executive

Succeed Recruitment; West Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job description

We're looking for an experienced travel administration executive to join a fast-paced and very friendly travel organisation based in Leeds, on a full-time basis.
Working closely with the General Manager and the homeworking team, the successful candidate will be responsible for a variety of tasks including processing tickets, checking bookings, and responding to email enquiries from customers and the sales team.
Previous experience in a similar role is essential, along with a pro-active approach and good attention to detail. In return, our client can offer a competitive salary plus excellent benefits. If this role is of interest to you, please contact us today for a confidential chat, or apply online.
Please note - the role is fully office-based, Mon - Fri 9am - 5.30pm with the occasional Saturday.

Role of Travel Administration Support Executive:

1. Quality checking all the booking elements prior to sending out booking confirmations
2. Processing and chasing tickets
3. Confirmation/cancellation invoice check and send
4. Correct and amend existing bookings
5. After sales including processing refunds
6. Assisting in the loading of bookings at busy sales periods
7. Responding to email queries from customers and our homeworking team members
8. Oversee balance reports and collate staff sales and incentive payments
9. Assisting the General Manager with adhoc business tasks and projects

Skills required for the role:

1. 12 months experience gained within a similar travel admin role
2. Working well on your own initiative, and as a team player
3. Strong attention to detail and ability to work in a busy environment under pressure
4. PC literate and ability to use reservations and website booking systems to download and process bookings

If you're interested in learning more about this Travel Administration Support Executive opportunity, please contact Succeed Recruitment Solutions today for a confidential chat or press the apply online button now!